Des gourmandises saines pour toute la famille – Bizimkiler produits naturels ouvre à Genève
Aujourd’hui faites la connaissance de Sadettin Karatas, co-fondateur de l’entreprise Bizimkiler – Produits Naturelsà Genève et participant aux programmes SINGA en 2020.
Photo: James Geen.
Peux-tu nous en dire plus sur ton entreprise Bizimkiler – produits naturels ?
L’idée de lancer ma propre entreprise m’est venue lorsque je me suis confronté à la difficulté de trouver les produits que j’avais l’habitude de consommer en Turquie, et notamment des collations saines pour mes enfants. J’étais rarement satisfait avec les produits venant de Turquie proposés à Genève: ils étaient souvent chers et étaient disponibles en trop petite quantité à mon goût. Il me fallait aller dans plusieurs magasins internationaux pour trouver ce que je cherchais, et certains produits n’étaient carrément pas disponibles. Au bout d’un moment, je me suis dit “si personne ne le fait, je vais le faire moi-même!” C’est ainsi que l’idée de ma boutique en ligne spécialisée est née.
Aujourd’hui, on propose une sélection de produits sains et de haute qualité, comme des fruits secs, des fruits à coque et des épices, très appréciés dans la cuisine turque. Il est aussi possible de commander des confiseries, comme les baklavas ou le börek au fromage, faites maison par ma femme Dilek, qui est aussi la co-fondatrice de l’entreprise. Tous nos produits sont facilement accessibles sur notre boutique en ligne et nous offrons aussi un service de livraison à domicile sur Genève. Il est aussi possible de se faire livrer jusqu’à Lausanne (Nyon, Gland, Rolle et Morges compris).
En Turc, le mot Bizimkiler a deux significations. Séparément, “bizim” veut dire “nous” et “kiler” veut dire le “sous-sol”. C’est un clin d’œil à notre phase de test, lorsque je gardais mes produits dans le sous-sol de notre maison, et que la place commençait à manquer. “Bizimkiler” en un seul mot veut dire “les nôtres”, en références aux produits de Turquie que je veux proposer, qu’on a appris à apprécier en famille dès notre plus jeune âge.
Photos: bizimkiler.ch
“Bizimkiler – produits naturels, c’est une entreprise familiale fondée en septembre 2020 qui a pour but d’offrir des produits alimentaires de haute qualité provenant de la Turquie sur le marché Suisse. Notre offre est destinée à la fois aux personnes qui utilisent les produits qu’on consomme habituellement en Turquie, mais aussi aux personnes qui veulent découvrir des produits sains, naturels et de bonne qualité.”
Sadettin Karatas, co-fondateur de Bizimkiler – produits naturels
Comment participer aux programmes SINGA t’as permis de développer ton projet entrepreneurial?
Grâce à SINGA, j’ai pu mener une étude de marché réaliste de mon projet. Avant ça, je connaissais peu la demande et la réalité du marché, et j’avais parlé à peu de monde de mon projet. Mon étude de marché m’a aussi permis d’adapter les produits que j’allais proposer aux besoins de mes clients.
Ce que j’ai le plus apprécié dans le programme, ce sont les ateliers sur le marketing et sur le branding. Ils m’ont beaucoup aidé à développer mon image de marque. Travailler avec mon mentor aussi m’a permis de me pencher sur certaines réglementations spécifiques à mon projet et des aspects légaux. Il y a eu des moments difficiles où j’ai eu besoin d’informations concrètes rapidement, et j’ai pu compter sur mon mentor lorsque j’en ai eu besoin.
Le 30 octobre 2020, Sadettin Karatas a reçu une mention spéciale du jury lors des SINGA Awards à Genève pour les étapes impressionnantes franchies dans le cadre de son projet entrepreneurial. Photo: James Geen.
“Le conseil que je peux donner à des personnes qui ont un projet d’entreprise, c’est de s’accrocher à leur idée et d’avancer. Une structure comme SINGA peut vous motiver, et vous aider à ne pas abandonner. Dans l’entrepreneuriat, on montre souvent des histoires de personnes qui ont réussi, mais on parle moins des difficultés. La réalité, c’est que pour réussir une seule fois, il faut passer par beaucoup d’échecs.”
Sadettin Karatas, co-fondateur de Bizimkiler – produits naturels
Vous avez aussi un projet d’entreprise que vous aimeriez développer à Genève? Rejoignez notre séance d’information le 23 février à 18:30 sur zoom (inscrivez-vous ici).
Les inscriptions pour participer aux programmes SINGA se clôturent le 28 février. Retrouvez toutes les informations utiles ainsi que le formulaire s’inscription sur notre site et n’hésitez pas à contacter votre équipe SINGA à geneva@singaswitzerland.ch!
5 tips to pitch your business in an effective way with expert Michael Strahm
Today meet workshop leader Michael Strahm, as he shares how to pitch your business in a unique, interesting and attractive way; and read more about his story and background, since 2018 when he started to get involved with SINGA in Zurich.
About Michael
Michael Strahm helps Innovators gain market traction by finding and convincing their first customers. In the past 15 years, he has experienced the transformative potential of innovation firsthand through positions at Novartis Venture Fund, Nolax (Switzerland’s first industrial venture builder), and as an entrepreneur. Michael holds a master’s degree in business innovation from the University of St. Gallen. In his free time, he enjoys exploring different world views through traveling, reading, and discussing.
Michael Strahm (r.) back in 2018 when he mentored entrepreneur Kebede Dache Dalacho (l.) to develop this project KafiUndSchoggi Reisen as part of the SINGA Mentoring Program in Zurich.
When pitching your business idea, what is important to keep in mind?
Every pitch is unique. Cater and adapt each pitch to the specific audience and the reason you pitch. Being able to pitch is a great honor. The audience is taking time to listen to your idea. Don’t waste this opportunity. Be aware of your audience and tailor your pitch to their interest and level of their knowledge. Don’t use specific terms they might not understand or explain them.
The goal of a pitch is to awaken the interest of the audience. You don’t need to answer every potential question in your pitch. If the audience is excited about your topic and your views, they’ll ask follow-up questions. Follow up questions are a good sign.
Make it simple for the audience to understand what you are working on. The problem you are solving is the most important part of your pitch. If they don’t understand or care about the problem you are trying to solve, you won’t be able to convince them of your solution. If the people in the audience can’t relate to the problem, consider introducing a person who has the problem first.
Be specific. Explain your pitch based on one concrete case rather than on what your solution potentially could do. The goal of a pitch is not to tell the audience every project you’ve been working on. Focus on what is interesting to them now.
If you have traction then make sure to mention it. Having traction should be a high priority for every entrepreneur. Traction helps to showcase that you are solving real customers’ needs and that customers are willing to pay for your solution.
“The problem you are solving is the most important part of your pitch. If your audience does not understand or care about the problem you are trying to solve, you won’t be able to convince them of your solution.”
Pitching is a highly-demanded skill among entrepreneurs that needs practice and time. As a preparation for the SINGA Awards, each SINGApreneur benefits from several pitching and voice training workshops.
When have you joined SINGA and what do you enjoy the most about working with the SINGApreneurs and the SINGA team?
I joined SINGA in 2018, right after moving back from the USA. At that time, I wanted to get in touch with entrepreneurs from different backgrounds in Switzerland and SINGA provided me so much more than just that! On a business level, it’s interesting to work with top experts in their field that are ready to take the next step. On a personal level, I meet many SINGApreneurs even after the official program has ended as many became friends.
“SINGA enables like-minded people from different backgrounds to connect and share their ideas and worldviews. It does so in the most amazing atmosphere: full of ambition, joy, and happiness.”
Integration is not a one-way street. SINGA masters integration by enabling collaboration between people from different nationalities on eye-level while enabling impactful change.
Since 2018, Michael Strahm supports the SINGApreneurs in Zurich in finding their strategy to pitch their business ideas at the SINGA Awards.
Michael helps Innovators gain market traction by finding and convincing their first customers. You can reach out to Michael through LinkedIn or schedule an intro-chat through his website.
Join the SINGApreneurs in Zurich at the SINGA Awards on November 2nd from 06:30pm!
Register for the event here to access the livestream link.
Nurse de Nuit: un projet innovant soutenant les nouveaux parents à Genève
Aujourd’hui, faites la connaissance de Joelma Dudouit, SINGApreneure à Genève et fondatrice de Nurse de Nuit.
A propos de Joelma
Après avoir travaillé plus de 30 ans dans le secteur de la petite enfance, dont une quinzaine d’années à Genève, Joelma Dudouit souhaite développer sa propre entreprise, basée sur les besoins qu’elle a observés au fil des années chez de nombreux parents de nouveaux-nés. Depuis septembre 2019, Joelma a travaillé en tant qu’assistante parentale à Pro Juventutechez Mary Poppins et est elle-même maman de deux enfants.
Joelma Dudouit a participé aux programmes SINGA à Genève de Mars à Octobre 2020 pour développer son projet Nurse de Nuit. Photo: James Geen.
Peux-tu nous en dire plus sur ton idée d’entreprise Nurse de Nuit?
Le projet Nurse de Nuit souhaite offrir un service de garde de nuit avec une approche humaine et personnalisée aux besoins de chaque famille. Ceci passe par un engagement pour une meilleure qualité de sommeil et plus de sérénité dans le nouveau quotidien des nouveaux parents ou du parent seul, tout en travaillant vers l’autonomie du bébé et du bien-être des parents.
Concrètement, nous proposons une garde de nuit une à trois fois par semaine durant trois mois ou selon les besoins des familles. Nous proposons aussi de former les parents en partageant des conseils et techniques pour gérer le sommeil de l’enfant et le rendre indépendant pendant la nuit. Nous voulons aussi que ce service soit accessible et nous allons donc adapter le prix en fonction du revenu des familles ou des parents seul.e.s.
“Je suis passionnée par le développement de l’enfant. Ma plus grande récompense est de voir le bonheur et la sérénité sur le visage des familles qui ont eu leur bébé et qui font appel à mes services.”
Joelma Dudouit, fondatrice de Nurse de Nuit
Que souhaites-tu accomplir à travers Nurse de Nuit?
Une approche humaine et personnalisée pour une meilleure qualité de sommeil et plus de sérénité au quotidien des nouveaux parents.
Beaucoup de parents ont des difficultés à gérer le sommeil de leur nouveau-né, ce qui peut se traduire par des troubles du sommeil chez les parents eux-mêmes. Nos recherches ont notamment montré que plus de 60% des jeunes mamans qui travaillent sont épuisées, et que le le pic de la perte de sommeil des parents se situe lorsque le nouveau-né a trois mois environ.
Le manque de sommeil et l’accumulation de la fatigue peut non seulement avoir une influence négative sur la santé mentale et la performance au travail des parents, mais cela peut aussi aller jusqu’à créer, dans certains cas, des conflits au sein du couple et même un risque de violence entre les parents! Avec ce projet, ma contribution est d’aider les nouveaux parents afin qu’ils puissent vivre pleinement leur parentalité, et ce dans les meilleures conditions possibles.
Comment participer aux programmes SINGA t’as permis de développer ton projet entrepreneurial?
Pour moi, SINGA est arrivé au moment où j’allais avoir besoin de soutien pour mettre en place mon idée.Participer au programme m’a tout d’abord montré que j’en étais capable, que le chemin vers l’entrepreneuriat n’allait pas être facile, mais que mon projet était prometteur et qu’il valait la peine d’être exploré. Cette aventure m’a permis de me découvrir moi-même, d’explorer mes capacités et mes compétences, et ce n’est que le début!
“Les programmes SINGA m’ont donné tous les outils nécessaires pour développer mon projet, valoriser et développer mes connaissances et confronter mes idées à la réalité sur marché en Suisse.”
Joelma Dudouit, fondatrice de Nurse de Nuit
Une phase test avec la collaboration de Pro Juventute dès Janvier 2021
Joelma est actuellement en train de travailler sur la phase test de son projet Nurse de Nuit avec le soutien de la Fondation Pro Juventute Genève. L’objectif est de tester les services proposés par Nurse de Nuit avec un premier groupe de clients (entre 5 et 10 familles) qui seront accompagnés deux à trois fois par semaine pendant la nuit pour une durée de 3 mois dès Janvier 2021.
“Le projet Nurse de Nuit est novateur et amène une réponse concrète à un problème actuel, pénalisant, voire dangereux pour de nouveaux parents : le manque de sommeil. Notre fondation s’engage pleinement dans la mise en œuvre de ce projet, car il répond en tout point à nos valeurs et notre rôle de soutien des familles dans l’organisation de leur vie quotidienne.”
Olivier Gross, directeur adjoint et responsable des ressources humaines à Pro Juventute Genève
Contribuez au projet de Joelma !
Vous êtes un.e futur parent et vous souhaitez faire appel aux services de Nurse de Nuit?
Afin de développer son pilote, Joelma est à la recherche de primo parents, ou de parents d’enfants en bas âge (0-1 année) ayant des difficultés à dormir la nuit pour la phase test de son projet.
Assistez au pitch LIVE de Joelma ainsi que des autres SINGApreneurs à l’occasion des SINGA Awards qui auront lieu le 21 octobre prochain dès 18:00. Enregistrez-vous à l’événement ici pour avoir accès au lien du livestream.
Insights from a workshop leader: cofounding the right way with expert Jana Nevrlka
Today meet workshop leader Jana Nevrlka, as she reveals how to successfully build business partnerships that perform well and last; and read more about her story and background since she started to get involved with SINGA in Zurich in 2017.
About Jana
With one successful and one failed cofounding experience behind her, Jana has spent the past five years learning what’s required to build better business partnerships. Now she uses this knowledge to help cofounders across the world to build successful and lasting businesses. Combining her legal and business background with the entrepreneurial experience, she writes and speaks extensively on the subject. She also works as a cofounding expert for a number of startup accelerators, universities and VC’s. In addition, she coordinates the development of dynamic equity split templates in Europe, in direct cooperation with Mike Moyer, author of the “Slicing Pie!”.
Jana Nevrlka during the Professional Women Group (PWG) panel on entrepreneurship in Zurich, 2019. Picture by Jana Nevrlka.
When cofounding and setting up a team for your business, what is important to keep in mind?
Step 1: Confirm that partnership is right for you. There is no one size fits all. Before going down the partnership route — check if partnership is the right choice for yourself and your project.
Step 2: Know what you are looking for. The specification of your future cofounder needs to be based on your business plan. Be crystal clear about your motivation. Many failed cofounding teams could be traced to ‘I did not want to do it alone’ motivation.
Step 3: Preselect potential cofounders. Once you know what you are looking for: spread the nets! Usual categories are friends, family, ex-colleagues — and while cofounders found in these pools can work — they do have some inherent increased risks. Plus, there might be other more suitable candidates out there. Act as if you were recruiting your first employee — look wider & keep looking until you find the right one.
Step 4: Dating times. Get to know your potential cofounders: What are their working styles? Personalities? How do you work together? Try before you buy! Very important in this stage is to define the framework — What happens if the person joins your team? What happens if they do not? Do they have any right for compensation? Does that impact the ownership of the intellectual property potentially developed in this time? Make sure you have the conditions clear and understood by all parties and preferably documented in writing.
After working with 500+ cofounding teams, Jana analysed the most common pitfalls and mistakes and created a 7 steps methodology which she believes helps founders to build better teams. Picture from Jana Nevrlka.
Step 5: Get serious. In this step you are going to set a foundation of how well (or not) your team will perform. This includes allocation of roles and responsibilities, defining the milestones and KPI’s for individual team members, flagging potential risks and mitigating them, designing the working culture and going through a list of conversations you need to have — aka ‘what happens if?’ …a cofounder leaves, a cofounder gets long-term ill, a cofounder stops performing etc..
Step 6: Split the equity. Potentially, one of the most sensitive and crucial parts of establishing a business partnership. Default equal splits or ‘naked’ equity splits without vesting — are by definition a wrong choice. For a cofounding team to be stable — fairness of the equity split is nr. 1 factor. The discussion about equity should also include, next to equity allocation framework, the equity recovery framework — aka what happens with the equity if a cofounder leaves or stops being an active cofounder!
Step 7: Cofounding agreement. Only now talk legal. Once you have defined the framework which fits your team — it is time to implement it in your cofounding agreement. Do go through the effort to find a lawyer who will help you to draft a cofounding agreement which is clean and simple. If you do not understand any part of it, it is not good enough! Crucial element is to keep it as a living document — make it a Christmas party tradition to look through your cofounding agreement and see if any part is dated and should be updated to reflect the actual reality of your cofounding team.
When did you join SINGA and what do you enjoy the most about working with the SINGApreneurs and the SINGA team?
I joined SINGA in 2017 and I am very honoured and humbled to work with the SINGApreneurs and the SINGA team. What I find the most outstanding about the SINGApreneurs is their strong drive, hunger to learn, kindness and resourcefulness! It is a very enjoyable experience to collaborate together; and it is a process from which I learn a lot too!
“This experience confirms to me the importance and irreplaceability of the value of migrant entrepreneurs to their new communities and countries.”
It is also very inspirational to see how the SINGA team members are skilled and always motivated, and I am impressed how much they can achieve with the resources given and the immense impact they create!
Jana Nevrlka during the SINGA and Capacity Summer Alumni Get Together Event in July 2020 in Zurich. Picture by SINGA Switzerland.
Insights from a workshop leader: start your budget right with finance expert Ekta Sikder
Ekta Sikder and the other SINGA mentors who supported the first group of SINGApreneurs in 2019 in Geneva. Picture: James Geen.
Today meet workshop leader and former mentor Ekta Sikder, as she reveals how to start your budget when developing your business and her story, since she has been involved with SINGA.
About Ekta
Ekta Sikder enjoys meeting people and making new discoveries. She has spent over 15 years as a business consultant with a focus on start-ups, entrepreneurs and emerging businesses. Ekta prepares businesses to present themselves, their product and their plan to potential customers, partners, investors. As an independent business advisor, her focus areas include strategic growth planning, business development, and financial services. Ekta is originally from New York City, but after nearly seven years has happily made Geneva her home.
Ekta Sikder during the SINGA mentoring kick-off workshop in June 2019 in Geneva. Picture: James Geen.
When launching your business, what is important to keep in mind regarding finances and budgeting?
While the idea of “developing a budget” can make many of us anxious, it is essential for understanding your business.
Start off by identifying your basic business assumptions – estimated sales and cost.
A sales forecast is an estimate of the quantity of goods and services you can realistically sell over a given period. You can base this forecast on competitor sales data, industry-wide comparisons, and economic trends.
“Understanding your financial plan is key in understanding the health of your business and to develop a sound future growth plan.”
Cost assumptions can be split into 3 categories:
oFixed expenses: Expenses that are due monthly whether your business brings in any revenue or not.
oVariable expenses: Expenses tied to the sales of your company.
Example: if you take credit cards as a form of payment. You know you will incur merchant services fees; however, you don’t always know the amount.
oStart-up Expenses: this includes capital expenditures such as servers, software and assets needed to set up your office.
…And don’t forget to ask for help!
When did you join SINGA and what do you enjoy the most about working with the SINGApreneurs and the SINGA team?
I first joined SINGA in March 2019 as the mentor to Kindy Sylla, entrepreneur and founder of Syba Designs. Working with Kindy has been such a rewarding experience. As a mentor I have been able to support her on her journey forward, challenge her on her strategic plans and introduce her to my network to build quality business relationships.
Ekta Sikder and Kindy Sylla worked together for six months as part of the SINGA mentoring program in 2019. Picture: James Geen.
“I am truly impressed by the talent and dedication of the SINGApreneurs and the SINGA team. They are an inspiration to anybody starting a business.”
This year, I was leading the budgeting and finance workshop. Working with SINGA has given me the opportunity to meet amazing individuals, who are discovering their own stories.
This has been an enlightening experience. Not only did I enjoy listening and learning from the SINGApreneurs, but I also got a chance to provide constructive and valuable feedback to help them present themselves in any future opportunities they have moving forward. What makes the SINGA Programs unique to me is that they are designed to guide emerging entrepreneurs and offer the critical support necessary to ensure continued success as they build and develop.
Investopedia helps in simplifying complex financial information to allow anyone to learn and develop their financial knowledge and skills. When I need a refresher on certain financial terms and/or business equations, this is my go-to source.
Capterra is an online resource to help people find the best business software. It is a valuable tool in identifying various financial templates and models when building your budget.
GWEN: Geneva Women Entrepreneurs Network is a networking group to help launch, inspire and empower women from around the world who are now living in Geneva to turn their business ideas into reality and/or build their young startup into that successful company.
…and don’t forget to network! There are many advisors, mentors and industry professionals in Geneva willing to help!
Get in touch with Ekta Sikder:
Ekta provides independent advisory services to Geneva based start-ups, entrepreneurs and emerging businesses. Don’t hesitate to contact her:
SINGA Ideation Lab 2.0: the value of a meaningful entrepreneurial community during uncertain times
From left to right: SINGApreneurs Anna Born and Rana Jarwa in Geneva and Taro Hosoe and Alessandra Salvin in Zurich. They have joined the SINGA Programs since March 2020 and we want you to know more about them and their experiences.
The SINGA Ideation Lab is a two month entrepreneurship program, in which the SINGApreneurs (program participants) test and validate their business ideas, through conducting a market research survey. Due to COVID-19, the SINGApreneurs in Zurich and Geneva, as well as the SINGA team, quickly adapted to an online version of the program and learned together how to get the most out of the webinars and the 1:1 virtual support.
After many intense sessions and hard work, during the months of March, April and May 2020, two teams of SINGApreneurs are sharing in this blog article what they learned in the past weeks, how their project pivoted since joining the program and how the lockdown impacted their ideas.
Taro Hosoe and Alessandra Salvin, SINGApreneurs in Zurich and founders of Hosoe Caffè, are working on an ethical artisan coffee roastery, which focuses on social values, ethical and sustainable principles. After importing coffee from South America, Asia or Africa to Switzerland, they want to roast it themselves, provide specialty coffee to ethical consumers, package it and sell it to coffee lovers: private customers, offices and stores.
Assurance of a good standard of living and fair treatment of the farmers, importers and even the IT support; as well as an ethical production/supply chain when selecting any type of coffee, is key to Hosoe Caffè. After working many years in the finance sector, Taro realized that one of the reasons he was happy to wake up was to prepare himself a good cup of coffee. So he decided to leave his career to start the artisan coffee roastery business with Alessandra.
Taro is passionate about coffee, making food and playing guitar. His professional experience includes working as a climate physicist, natural catastrophe expert and reinsurer. Alessandra is passionate about archaeology and eating good food.
On the other side of the country, Anna Born and Rana Jarwa, SINGApreneurs in Geneva and founders of The French Jungle, are working on an e-learning platform that offers face-to-face and online French language courses to foreigners in Geneva, who would like to become operational in French within a short period of time.
Why a jungle, you might think. For Anna, when you arrive in Geneva and in Switzerland in general, “you join a society where everything seems to be smooth, well organized and clear at first”. In her eyes, however, the city of Geneva looks more like a jungle: many aspects of the everyday life in the city are difficult to understand when you don’t speak French. This is why at TheFrench Jungle learners will become adventurers who, while learning French, will also explore and become more familiar with the intricate ins and outs of the Swiss Romande.
Anna is Hungarian and arrived in Switzerland in 2002. As a linguist, at first she worked for international organizations in Geneva before becoming an English teacher. Rana is from Syria and has lived in Geneva since 2016. She studied Economics back in Syria and is now a web developer.
How did the SINGA Ideation Lab support you and your project?
Alessandra: It was enlightening to learn that our story, the emotions behind it and the feelings we have for our activity, really matter! The human factor of the SINGA Ideation Lab was important. From the SINGA Team and the other participants, the inputs were something that you cannot get from any book. We are able to research the theory from books, but it is completely different when you have the human factor and direct feedback from other people, even in these different times we are experiencing. It all worked, which is very interesting.
Taro: A key learning was to look more at things from the point of view of the customers; which you do, theoretically, but probably at the beginning was something we didn’t do so often. We did not have any idea how to dig more in that direction. Now we do.
Anna: I had a lot of fun being part of the SINGA Ideation Lab. The valuable support and guidance during the program, as well as the positive atmosphere, enabled us to be part of a community of passionate entrepreneurs, share our difficulties without being judged, exchange feedback and learn together while working on our project. Each entrepreneurship journey is unique, so the human exchanges made the whole experience very valuable. I also met other passionate entrepreneurs with whom we might continue working together.
The SINGApreneurs in Zurich and the SINGA team during the kick-off week on April 7th 2020. The SINGA Ideation Lab included a variety of topics such as: Golden Circle, business model Lean Canvas, Minimal Viable Product, design thinking and market research.
“The human factor of the SINGA Ideation Lab was very important: the inputs received from the SINGA team and the other participants were something that you cannot get from any book. It is completely different when you have feedback from other people, especially in these different times.”
Alessandra Salvin, co-founder of Hosoe Caffè
In the opinion of TheFrench Jungle team in Geneva, the whole market research process allowed them to take the time to sit down and speak with their target audience and understand better their frustrations, using concrete tools and resources to collect and analyse the data. Many inspiring ideas also arose when discussing the Golden Circle or the Blue Ocean strategy.
For the SINGApreneurs in Zurich, however, it was positive to see that when doing the Lean Canvas and the reverse financial model, their business idea fitted and worked. They were also obliged to think in a more concrete way and to go deeper into understanding the pricing of their product, customer needs and putting the numbers in a practical way.
What makes your project special?
Anna: What makes TheFrench Jungle a special learning experience is that we don’t want to focus on grammar, but on real life language experiences: the French you actually need to successfully interact during informal and formal conversational situations. We offer blended learning in real life situations, which can help you to learn to speak French with confidence, faster and at a lower cost.
Taro: We are paying close attention to the whole supply chain process – from the cherry picker to the web designer – and to treating everybody fairly. We are spending a lot of time trying to assess the full process. Of course it is not always easy because the production of coffee is far away from home (South America, Central America, Asia or Africa) but we are doing our best to establish good and trustful relationships with the producers. We also want to visit them in the near future.
The SINGApreneurs and the SINGA team in Geneva during an online workshop. Anna and Rana both met during the start of the SINGA Ideation Lab program. Rana was originally working on another personal project but as the weeks passed, she decided to join Anna and support the team with her tech skills.
How has your project pivoted since the beginning of the SINGA Ideation Lab until now?
Anna: At first, the project was to launch a simple e-learning platform with videos presenting different conversational situations from the FIDE exam – the Swiss program for the promotion of linguistic integration – that has gained importance in recent years in naturalisation procedures as well as in residence and establishment permits for foreigners in Switzerland. After holding 15 interviews and an online survey that reached more than 50 people, it became clear that the standard learning platforms were not enough for customers who want to learn French. Learners are looking for something that gives them more motivation to improve their French than only a digital platform. We also realized that more than 60% of the survey respondents still have a lot of trouble speaking French with confidence, even after one or two years of learning, no matter what their original level was.
Rana: This is how we decided that our platform will offer both: digital learning videos and face-to-face courses in order to make learning French easier for foreigners! We would like to create a community of “French explorers” with all types of backgrounds. Inclusion is the only way towards a life in a new country. This is why we will also organize events on a range of themes where people can also get to know Switzerland better.
Did you know?
81 % of SINGApreneurs feel that their professional confidence increased a lot or significantly while participating in the SINGA Ideation Lab 2020.
Alessandra: Before, we were focusing more on the content of our website or the technical aspects of coffee and on explaining what ‘specialty coffee’ is, etc. Now we are focusing on explaining where we are coming from, our story, our passion, and telling the story behind the farmers and the coffee we import. In our case, our project was already structured so I think it has changed more in the communication approach. In terms of market research we also started asking different questions to people: what do they want, what are they looking for as customers. It helped us to switch from our perspective to that of the customer.
Taro: I also think that the suggestions we received during the Ideation Lab to go for the low hanging fruits was very useful. In the sense of: we understood that it is difficult to educate people about a product (ethical and specialty coffee) if someone has no idea about it, but there are potential customers already inside the ethical sphere or the specialty coffee sphere. These could be both corporations or offices who could buy coffee – who already have certain ethical aspects in their DNA’s – and who will be interested in buying products with our same values and quality. We can maybe find customers with that potential. Some people may already be buying from organic stores, looking at the label of the product or searching for specialty coffee. These are the customers we should aim for!
“What motivates me the most to be part of this project is that I recently had to learn French myself and it was a very difficult process. Knowing that I can contribute to an innovative project that makes it easier for others makes me very proud.”
Rana Jarwa, team member of The French Jungle
After hearing many inspiring stories, exchanging ideas and learning valuable lessons from each other’s feedback and experiences, the next phase of the program for the SINGApreneurs is the 4 months SINGA Factory, where their business ideas will grow and further develop in other key areas such as Project Management, Legal Aspects, Finances and Co-founding, as well as Marketing and Communications.
Taro and Alessandra already installed a coffee roasting machine at DasProvisorium in Zurich (specialised in supporting food startups) to start working on the coffee production. For the founders ofHosoe Caffèin six months “the full production should be ready to start making a profit”. The first batch of roasted Brazilian coffee has already been distributed to some friends and family members as a test, and the next coffee they will experiment with is a wild Ethiopian one.
For Anna and Rana, in the next coming months they will be developing the ‘Minimum Viable Product’ of TheFrench Jungle and start working on the pedagogic aspects of the project. They are creating their first video prototypes and looking for the right format to make it attractive, to test it and better adapt it to potential customers.
…and how did the Covid19 lockdown impact the projects of the SINGApreneurs?
For Taro and Alessandra the lockdown slowed the implementation of their project a bit, however, it gave them more time to think and reinforced the idea that a webshop/e-commerce is a good strategy to continue developing the project because they saw that online deliveries were still functioning during Covid19.
For Anna and Rana the lockdown mainly impacted on how they could work together as a team, as they did not have the chance to meet in person during the past months. They learned new ways of working and exchanging ideas; and also how to communicate efficiently while not being able to see each other.
Good to know:
At this stage in their project, Taro and Alessandra are looking for packaging companies who produce compostable, ecological or recyclable packaging, which is simply designed and provides an easy way to supply their customers with their specialty coffee. You can contact Taro Hosoe and Alessandra Salvin, founders of Hosoe Caffè via email at: info@hosoecaffe.ch or visit their website: https://hosoecaffe.ch
If you would like to support TheFrench Jungle with your video editing skills or if you have experience in e-learning platforms, please send a message to: anna.born11@gmail.com.
Making every talent count: a win-win for refugees and locals
Past SINGApreneur Yasmine Sadri (middle) successfully launched her social entreprise BUT Make it Count last December in Geneva. Picture: Aude Nowak.
At SINGA, we believe innovation is fostered by new ideas and new perspectives. That is why we strive for inclusive entrepreneurship where everyone, no matter where they come from, can fulfil their potential and contribute to shaping an innovative economy in Switzerland.
SINGApreneur Stories is a blog series where entrepreneurs from a refugee or migrant background share their motivation, their business ideas and talk about what entrepreneurship means to them. Read their stories, told in their own words.
Hi! My name is Yasmine Sadri, I am 27 years old and I have been living in Geneva for one and a half years. I am a journalist, language teacher and communications advisor currently assisting at the International School of Geneva.
Through the support of the SINGA programs, I recently founded my social entreprise – BUT Make it Count: where refugees are able to valorise their talent and passion by pouring them into lessons and workshops, events and projects for locals.
Yasmine’s initiative is part of the ten projects that were supported in the first cycle of the SINGA Factory in Geneva in 2019. Picture: James Geen
I was born in Belgium, raised in the US and have always been immersed in my Iranian culture. I watched my parents struggle from country to country, first to be accepted, and secondly to find a way to support themselves and their family by pursuing a career without having recognized experience or a formal education.
My story rings much like the stories of the people I am building BUT Make it Count for: I am a child of immigrants who has often experienced, whether myself or through my parents, what it is like to start over in a different country.
My story is different than my parents. By the time I was born, my parents had been residing in Belgium for over a decade. Several older couples befriended them and took on a role like grandparents to me. I grew up with two sets of Belgian couples that made sure I had all of the necessary ingredients to successfully integrate myself in society and flourish – What does it mean to me to be fully integrated? It means happiness, contentedness and the ability to fully care for yourself.
BUT Make it Count takes refugees on a journey to finding and embracing their own talents. Things they love doing, things they did in their countries of origin no longer stay in the background while they search for work and acceptance. Instead, we use this talent, embrace it and pour it into a curriculum for workshops, private lessons, seminars and events.
Zahra (left) and Sandra (right) are among the first teachers who joined BUT Make it Count. Zahra is a professional seamstress who offers sewing classes and workshops. Sandra, as a social engineering, is giving language classes and different community service projects. Picture: Aude Nowak.
For over a decade, I have been observing what lacks in the refugee accommodation: : mainly, the way we welcome people from a refugee background and how we support them to work on their future. What I have also noticed is that very often we want to teach THEM something: how to learn our language, how to learn our culture and norms, how to behave, etc. But in reality, how much could they teach us if we gave them leadership positions? How would our society look like if we offered the space and opportunity to learn from their experiences, talents, visions? That is exactly where BUT Make it Count comes in.
With BUT Make it count, I wanted to turn the tables for refugees.
Without a first working experience, everyone, no matter their background, will struggle to adapt to a new environment. The goal then is to support refugees in having a first work experience in Switzerland by leading a workshop, course, event or seminar on a particular topic they already have expertise in. With BUT Make it Count they can gain confidence, expand their professional network and witness the value of their know-how locally, while also earning some income.
BUT Make it Count aims at supporting people by harnessing their talents, thereby enabling them to gain experience, while building a network and self-confidence. Picture: Aude Nowak
Becoming a social entrepreneur is part of what I had envisioned myself becoming when I was younger. Being able to fulfil it shortly after moving to this international city, is really just a dream come true! I am realizing that the connections I have had and made all my life are now tying together and it is wonderful to see what can happen when you put your heart and soul into it.
Through lessons, whether private or in group, refugees show themselves as leaders and find a way to become independent contractors.
Collaborations with BUT Make It Count are possible on many levels and we have already received new demands from customers since the beginning of the year. Zahra, a seamstress working with us, currently has requests from the UN to make a display for a future exhibition that will be shown for several weeks. Our civil engineer turned teacher, Sandra, is being asked to run language workshops for international students coming from all over the world. it all seems like a win-win situation with very little needed, but with the valorisation of refugees’ skills and the willingness of locals to come, learn, share, and create – all together.
Yasmine Sadri pitched BUT Make it Count for the first time last October during the SINGA Awards 2019 in front of more than 160 people at the Impact Hub Geneva. Picture: James Geen.
Thanks to the SINGA programs, I have learned a lot about the Swiss market and how important it is to do research before any kind of entrepreneurial step. I have learned how to segment my target customers, how to understand their needs and from there how to adapt our workshops and classes’ offer. I see now that many (private) companies and organisations, even inter-governmental ones, are realizing that this project can take us very far on both sides. We are using the strengths of newcomers to strengthen local competencies, and that has been showing lately through the requests we are getting.
SINGA helped me put my ideas into action, into a plan and into step by step practice.
In Geneva, the international community is a big demand for us, as both language and cultural practices are highly appreciated. The more diverse our group of teachers becomes, the better we meet the needs of this international city.
Teacher Zahra from Pakistan led a pillow-making workshop with fabrics donated by Ikea Vernier, in December 2019 in Geneva. Picture: Aude Nowak.
On the 7th of December 2019 BUT Make It Count was successfully launched at the Maison Internationale des Associations in Geneva. The event aimed at presenting the initiative to the public, finding new team members and teachers willing to join, as well as holding a first trial sewing workshop.
It was priceless to see Zahra show her leadership skills and her capacity to teach sewing techniques she learned in her country of origin since a very young age in fluent French and English.
There was already a large interest shown by people from a refugee background to join the project as well. The next step for us now is to meet them individually, provide personal coaching so they can identify their talents and embrace them again. From there, the options of workshops that can be organized are endless, you can learn anything from art, to cooking, to languages, to woodworking.. you name it.
The result of the workshop: a homemade pillow made from scratch, with a Pakistani twist! Photo: Aude Nowak.
Being able to help people and supporting them finding meaning in their lives is what drives me the most. I have always had a lot of love and empathy for others. It is the reason behind my career, working in schools and writing stories behind the stories as a journalist: it is where the human contact comes into play. Knowing and seeing that my efforts help others – whether in language comprehension, the ability to share a story, or other things – is really what keeps me motivated to have this movement grow bigger and bigger until a large part of the population is implicated in bringing about this change.
People with a refugee background who are willing to join BUT Make it Count as teachers, can get in touch with BUT Make it Count to have an interview and proceed with the entire team.
Attend a workshop :
Teachers Zahra and Sandra are currently accepting private students, groups of students, and contracts for different projects. You can contact the BUT Make it Count team for language lessons, art lessons, sewing classes and all touch-ups for clothes as of January 2020, with a growing list of other workshops available that will continuously be published on www.butmakeitcount.com
While the initiative currently has photographers, communications experts, teachers and therapists already involved, they are always looking to add to the team and increase the scale of their impact, little by little. Any marketing, communications experts or people and organisations with similar interests can contact butmakeitcount@gmail.com for a collaboration.
The pictures in this article were taken by Aude Nowak during the first public event of BUT Make it Count on December 7th in Geneva. Aude is a humanitarian, photographer and therapist who spends much time following humanitarian projects. For any photography requests, please contact: aude.l.nowak@gmail.com
The Braid Box: Fostering Integration & Community through Hair Care
Danelle with a happy customer. Photo: The Braid Box
Danelle Thompson-Steinke has a talent for hair braiding and afro hair care. Since coming to Switzerland in 2014, she has met many families needing support in looking after their children’s African hair. Looking around, Danelle quickly realized that there was no one in the area who could offer specialized hair care to these families, so she took matters into her own hands and created The Braid Box.
At the start, Danelle would visit her clients as part of her mobile salon service. Nowadays, she has her own space in a salon in Schwamendingen, Zurich, where parents can go with their children for their afro-textured hair care and hair styling needs.
In an interview with journalist Rossana A. Ammann, the founder of the The Braid Box and participant of the SINGA Factory talks about her motivation behind building her business, noting in particular her clients’ appreciation of the advice and cultural lessons she gives and the self-confidence children visibly gain with time from embracing their natural hair.
Danelle will be with The Braid Box at the WEGA Fair in Weinfelden, Canton Thurgau, 26th – 30th September 2019. WEGA is one the most popular family fairs for all generations in the region.
Rossana: What does braiding and hair care mean to you?
Danelle: I believe that hair care and hair braiding is not just part of a routine, but is a strong social tool that can bring together people from different cultural backgrounds.
How did you start doing that? How did you realize it?
Danelle: When I was visiting clients and their children at their homes, I realized that hair care was not the only thing they needed help with. Parents with adopted children from Africa for example are raising children from a different cultural background. The children ask questions that their adoptive parents sometimes cannot answer. So even though the business started for hair care, it’s become much more than that. It’s social, it’s cultural. It’s about building a supportive community for the kids and the parents.
Photo: The Braid Box
Danelle has been doing hair since her university days studying International Business Management. “That was the skill I used in university and college to make some extra money: by braiding hair!”, the SINGApreneur says.
At the moment, she is supporting over 13 families in St. Gallen, Zurich and Thurgau – some of them since 2015. Now that she has opened her salon in Schwamendingen, Zurich, she wants to reach more clients who could benefit from her unique hair care services.
Besides braiding hair, Danelle also consults her clients and imparts know-how on how to best manage and care for unique hair types. For example, she will teach some night-time hair care routines 3 to 4 times, the goal being that after that the parents or children can do it themselves.
What concerns do the parents have when coming to you with their children? Not only about hair but culturally speaking…
Danelle: I have built a relationship with the parents so that they feel comfortable talking about many things. Usually, they won’t directly tell me what is happening, but they will ‘let me in’ softly. One day, a parent asked me how I deal with a child asking about “white or black families”, or why their hair is the way it is and if people can touch it or not. Children observe things. They see and ask questions and it doesn’t matter how old they are. Parents want to know how to deal with such questions.
Being from a migrant background, I had to figure out a way to get in touch with people around me and in my community. Realizing that braids are so loved here in Switzerland, I decided to add The Braid Bar to my services. It’s been a big success!
Where do you see The Braid Box going in the next 5 years?
Danelle: I see the business growing but also reaching more people outside of my original target audience. I want to continue building a community for families who need this kind of support. In the next five years, I also see us potentially working with the Gemeinden (municipalities) in different cantons of Switzerland.
Photo: The Braid Box
Who is the target audience then?
Danelle: I have more than one. First, mixed race families with adopted children, whom I support with afro hair care. Also children – and of course adults – with straight, curly and all hair types (for individual treatment). There is no age limit, however, if we start instilling the practice of taking care of one’s hair early, it makes it easier for children later.
You also have a party service called “The Braid Bar”, which anyone can book. Tell us more!
“The Braid Bar” is ideal as additional entertainment at birthday parties, hen parties or any fun social festival or event and is appropriate for all hair types. We come to you, you pick your braid from our colourful menu and we make sure you have a fun time with it. The Braid Bar is actually part of our “Integration through Hair” initiative. Being from a migrant background, I had to figure out a way to get in touch with people around me and in my community. Realizing that braids are so loved here in Switzerland, I decided to create this service. It has been a big success. So far I have done several events since launching The Braid Bar.
The Braid Bar in action. Photo: The Braid Box
Danelle Steinke is originally from Jamaica and, as a migrant woman with a different (complicated) hair type, the stories of her clients and children touch her personally. She wants to reduce the frustration of both parents and kids and support them in managing their hair care needs in a more positive, empowering way.
Do you currently need any support?
Danelle: Yes. Financial support is always welcome – to expand the salon, to buy equipment and products, to invest in marketing, just to name a few. I would also like to do a course in the USA: it would prepare me to better serve my clients by expanding on my knowledge and skills in afro-textured hair care, but it costs a lot.
My clients and their children motivate me to go further, also the ones I haven’t reached yet. I want to be the person who tells them to love their hair and be authentic.
What advice would you give people who would like to start their own business in Switzerland?
Danelle: First, mentally prepare yourself for a roller-coaster of a journey. It is not easy but if you want to do it, go for it and don’t do it alone – try to find support from a local organization, like SINGA. And when you feel down, don’t stay down. Lift yourself up and keep moving forward. You have to! Especially if you are not from here and you want to start a business in the country you have to seek support and push yourself.
What drives you and motivates you every day to keep going?
Danelle: The children I support. My clients. They drive me, I feel I have to do this for them. As a woman, you love your hair and when your hair is good then you feel at your best. The children motivate me to go further, also the ones I haven’t reached yet. I know the impact it will have on their confidence, their mentality and their future. We want to be the middle person – between parents and kids – who tells them to love their hair and be authentic.
Good to know:
The Braid Box Salon is located at Dübendorferstrasse 17, Schwamendingen, Zürich
From 26th – 30th September 2019: Visit The Braid Box at the WEGA fair in Weinfelden, Canton Thurgau.
By the end of 2019 – beginning of 2020: There is going to be a workshop for the first time to bring parents together and support them with information about hair care.
You can also contact Danelle Steinke via phone +41 79 405 3732 or write her at thebraidboxswiss@gmail.com.
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational talent development. You can find her work and more about her viaLinkedIn
Entrepikit: Empowering young generations to embrace change through play
Daniela Victorino (l) and Clelia Calabrò (r) from Entrepikit with their SINGA Factory mentor Yves Reymond. Picture by Luis Laugga.
Cycle 3 of the SINGA Factory program has officially started! In an interview with journalist Rossana A. Ammann, SINGApreneurs Clelia Calabrò and Daniela Victorino, the team behind Entrepikit, talk about how they are supporting teenagers to look for ways to change the future and make a positive impact in the world.
Entrepikit are launching a 3-day Summer Innovation Camp called “Hack your Future!” that will take place 7th – 9th of August 2019 in Zurich. It is designed to help young people develop Entrepreneurial Thinking and “the mindset needed to adapt to a very unpredictable future.” Furthermore, participants will have the opportunity to “turn their ideas into solutions.”
Clelia and Daniela want to show young people in Switzerland that, by becoming risk takers, team builders, and game changers, they too can shape the future.
Rossana: How would you describe Entrepikit in few words?
Clelia: We play for ideas.
Daniela: We empower younger generations to make a positive impact in the world and shape the future.
Tell us more about the business and what led you to the idea.
Clelia: While doing research for my Master’s degree in “Culture Policy and Management” in London, I observed that individuals are struggling to keep up with changes on the job market. One of them is the demand for life-long learning. Driven by my work experience and studies, I came up with an online game where you could train yourself to learn entrepreneurial skills. This initial idea has then gone through different iterations, that’s why we are now testing workshops with the same content.
Daniela: I am a user researcher with experience working with multidisciplinary teams in-house and at agencies. I joined Clelia last year because with my background in Innovation and User Research I found it really interesting how understanding people’s needs and walking in their shoes has a positive impact on how you solve problems and face challenges. Since last year, we have been working on refining the concept, the product, what we want to offer and who the target customer is.
Clelia and Daniela brainstorming together at a Lean Canvas workshop in the SINGA Factory. Picture by SINGA.
Daniela comes from Colombia and Clelia from Italy. They met in Zurich in 2018 after moving to Switzerland for new job opportunities for them and their families. They are in the process of exploring the Swiss environment and developing the product to know more about what and where there is a need.
Clelia is a certified LEGO® SERIOUS PLAY® facilitator with experience in Market Research and Project Coordination in tech companies, while Daniela has a Master’s in Innovation and Design Management and a background in Retail Design and Architecture.
They will be the ones leading the workshops at the “Hack your Future!” event in August, which is for teenagers between 16 and 19 years old. The event is all about the participants getting to know themselves, exploring with others and unlocking their creative and entrepreneurial potential.
Picture by Entrepikit.
What is Hack your Future! about?
Clelia: During the three days participants will work on understanding themselves through LEGO® SERIOUS PLAY®, because if you want to bring skills to the table you have to understand what you are capable of. Then they will work on the creation of an idea through design thinking. Afterwards, they will develop a prototype and pitch their ideas. It’s a competition and there is a winner and a prize. Along with the Entrepikit team, some other mentors will be part of the jury who will support us with selecting the winning team.
What role does “gamification” play in your business idea?
Picture by Entrepikit.
Clelia: At Entrepikit, the whole point is that the learning experience is not only project or content based but also game based – this is where gamification and playfulness comes in. Participants are immersed in a completely different learning experience, which is not vertical, frontal or just pouring information into your brain, but is interactive, playful. When people play they put all their best skills on the table, so the drive is much higher, collaboration has a meaning, and that is why we have this element embedded in the personality of the business. We use the LEGO® SERIOUS PLAY® methodology, and we are aiming at gamifying the experience even further.
Where do you see the business going in the next 5 years?
Clelia: I guess the ultimate goal would be to build the final product so as to provide support in diverse markets: retail, sales, education etc. Now we are focusing on providing a service for teenagers, which is about learning and sharing content, but eventually we would like to switch this into a product. Geographically speaking, this way of teaching entrepreneurial skills could be implemented worldwide!
We want teenagers to understand that entrepreneurial skills are not only useful for building a company but are also what we call “skills for life.”
Who is your target group?
Clelia: Mainly young people from 15 to 19 years old. However, our first event will be focused on a narrower age group: from 16 to 19. These teenagers will be at the point where they are on the brink of making a very big life decision: whether or not to go to university.
Do participants need experience in entrepreneurship to participate?
Clelia: We would actually like to encourage people that have no clue about entrepreneurship, but would like to do something positive for the world. It is not about starting your own company. That’s the whole point. It’s about embracing an entrepreneurial mindset and thinking.
Daniela: What we have also learned while developing this project is that the future of work is also changing because companies are looking for skills that were previously not valued or known about as much. Entrepreneurial skills will help you face personal and business challenges, improve the way you do your job, or the way you find a job. Companies today value these kinds of skills and attitudes more and more.
Picture by Entrepikit.
Do you currently need any support?
Clelia: Support is always needed! We will need financial support especially after this first event because we will decide if and how to scale. We don’t want to prototype forever. We want to start selling the product so we need to figure out what’s the best fit for the business.
Daniela: Networking is really important for us because we don’t have a huge network in Switzerland and we need to connect with local schools to reach our target audience. It has been difficult for us to get in touch with them. It would be important for us to start conversations with schools about the need for and value of encouraging entrepreneurial thinking amongst students.
Playing is a very “serious” thing. People find a lot of motivation in doing what they do when they play.
What advice would you give other people who want to start a business in Switzerland?
Clelia: To never give up! For me it has been a learning journey. There are always challenges and road bumps you cannot predict at the beginning, then they happen but you have to keep pushing yourself. It is not about not giving up on your idea, if it’s not a good idea, just give up on the idea, you know? But don’t give up on the entrepreneurial journey.
Picture by Innes Welbourne.
Daniela: For me I think it’s about having an opportunity. Building our business here has been an opportunity to do something more. There are organizations here supporting you on that journey, like SINGA, the Impact Hub and others. In this regard, Switzerland is a good place to start your business. It is important that you know what opportunities are there for you and that you can find support and really use it.
What drives you and motivates you every day to keep going?
Clelia: Witnessing the project evolving. Every step pushes me to go further.
Daniela: As a team I always feel motivated by Clelia. Her passion for doing this really inspires me. I was not thinking about being an entrepreneur myself last year, not at all. I was fighting to find a job, like most people would do. Then I met her and it’s very motivating to see there is a way for us to do this.
Good to know:
Registrations for the 3-Day Summer InnovationCamp ‘Hack your future!’ are already open.
When? 7th – 9th of August 2019; 10:00am to 5:00pm.
Where? Dynamo Jugendkulturhaus, right above the Limmat.
Who can attend? Participants between 16 to 19 years old.
To know more about the 3-day Summer-Camp, here is a short video.
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational talent development. You can find her work and more about her viaLinkedIn
Reflecting on Identity, Resources and Innovation with SINGA Factory Coach Dominik Scherrer
Dominik in a workshop with the SINGApreneurs of Cycle 3 at jenseits in Zurich. Photo by SINGA.
Cycle 3 of the SINGA Factory program has officially started. The SINGA Factory kick-off week took place at jenseits in Zurich 1st – 5th April 2019 and the full week of workshops was led by the SINGA Factory coach and founder of ecloo, Dominik Scherrer.
In an interview with Rossana A. Ammann, Dominik talks about his why as an entrepreneur and explains the importance of the Golden Circle and Effectuation terminology. He believes in creating small impact in small places, and he thinks that the potential of newly arrived immigrants or refugees must be leveraged in Switzerland. He is passionate about diversity, and connecting people to work better – together.
Dominik:The name ecloo comes from the French word éclosion, which means opening up. It’s the basis for what I think is a condition to truly collaborate and work together. It is about people being willing to open up to others and being vulnerable at the same time. I work in different partnerships, mostly doing consulting, training and coaching for different organizations, for example, for NGOs like WWF, or for large companies like ABB, Allianz, Novartis etc.
What motivated you to get involved as a coach in the SINGA Factory?
Dominik:I am interested in diversity and how you make it work in different places to create positive impact. I am particularly interested in SINGA and the kinds of professional backgrounds people have. We are not leveraging enough the potential of people who come to Switzerland with different migration backgrounds. We are seeing it too much as a burden to society rather than as an opportunity and I believe that the participants of the SINGA Factory program already have a lot of experience that can equip them to become entrepreneurs.
What do the SINGApreneurs have in common with other clients you coach?
Dominik:They have a lot in common. One thing is maybe the struggle and inspiration they sometimes have to search for something meaningful. Their vision and mission. I notice that – not only in the non-profit sector, but also in the corporate or government world – people struggle with that desire. Nowadays, companies look for “entrepreneurs”: people with this kind of drive and spirit of creating.
Immigrants are taking risks leaving a world that is known to them and coming to a new one where they have to start everything from scratch.
SINGApreneurs Kenanah (left) and Usamah (right) discuss their social, cultural and financial capital (Effectuation) with the group. Photo by SINGA.
What is your why? What do you want to do with your project? What is the impact you want to have? These are some of the questions the SINGApreneurs face at the beginning of the program, and coach Dominik Scherrer agrees that, regardless of the sector or project where people are working, everybody is searching for their why.
Dominik supports the SINGApreneurs in aligning their personal brand with everything they say and do. He compliments people who take risks, who really work towards their dreams and aren’t afraid about not fitting into a system. He refers to people who have an inner passion and inspiration.
How would you describe the SINGA Factory kick-off week in 3 words.
Dominik:Identity, in the sense of getting to know who you are. Resources, as using them to create something new and reflecting on those. And innovation.
Dominik with SINGA in Switzerland Co-Directors Seraina Soldner (middle) and Tina Erb (right). Photo by SINGA.
In your opinion, why do people need to get familiar with (the words): Effectuation and Golden Circle?
Dominik:It’s linked to the three words I said before.
Effectuation is a way of creating and becoming creative by trusting your own resources. It’s like cooking – when you open the fridge, see what’s inside and ask yourself: What can I do with that? It encourages people to dream with what they have, rather than with what they don’t. In the SINGA Factory, it is done in terms of competencies, skills, experiences, networks, passions… but also money. Of course, the SINGA Factory is also a place where the participants can create a community.
The Golden Circle is linked to purpose. People who have a purpose are more successful because they are more inspired. It answers three basic questions: why you do what you do, how you do it, and what you do. It’s tough. It is not about making money or having a salary – which is also important – but about their inner motivation. What is behind their idea? What is their passion? The Golden Circle is there to make sense of the business idea not only in terms of becoming rich, but in terms of the impact you want to have with it. Businesses and social projects should both have a positive impact on people.
Successful entrepreneurs are often people who know what they have and who are able to translate and transform it into something meaningful.
What is your why?
Dominik:I want to have a small impact in small places – wherever I am. I want to help people connect and work with me to have a small impact and I think I want to innovate my life to stay at that small level. I believe that by making small changes and creating small impact, something bigger can be created. Make changes wherever you are: use the opportunities you have, in conversations, in a small workshop, in a coaching session. Plant your seed.
Dominik with SINGApreneur of Cycle 3 Danelle. Photo by SINGA.
What is your daily mantra?
Dominik:I think it changes on a daily basis (laughs), but at the end of the day it does stay true to the heart of ecloo. I like the African proverb: “If you want to go fast, go alone. If you want to go far, go together.” It’s nicer and more joyful if we do it together.
Good to know:
To get in touch with Dominik Scherrer and to know more about his consulting, training and coaching services for different organizations, visit his webpage ecloo or email him at dominik.scherrer@ecloo.ch
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational talent development. You can find her work and more about her viaLinkedIn
Viola Snophan networking at her stand at the SINGA Factory Final Event 10th December 2018. Photo by Innes Welbourne.
Life in transition. Where the journey matters more than the final destination. That is what you can see in the adventures and different experiences of SINGApreneur Viola Snophan. In an interview with Rossana A. Ammann for the SINGA Factory, Viola talks about her personal journey and tells the story behind Suvai, her developing business idea.
Since studying at Dental University, Viola has lived in Bangalore and Chennai in India, and in Singapore, until the end of 2006 when her family moved to Switzerland for new professional opportunities. Some years later, she finished her Master’s at ETH Zurich in ‘Health Science and Technology’ , which fueled her interest in nutrition and well-being.
In 2018, while participating in the SINGA Factory startup program, Viola started volunteering at the Impact Hub Viadukt every Thursday, as a Hubonaut or “community host”, facilitating the communication between people in those spaces. She also had the opportunity to do an internship in Business Development.
Rossana: What did you find to be the most useful guidance inside the SINGA Factory?
Viola:The best thing is the networking! I already met around 50 people through the program. All the experts who led the workshops were also really open to being contacted again. I am not a very open person who goes and talks to everyone, but I used my chances wisely to get support from the network that SINGA provided me. On the personal side, they are also very supportive. The team itself: they are very compassionate. Whenever I need something, I know I could just call them.
From all the workshops you participated in, is there one you would mention as being really interesting and special?
Viola:The co-founding workshop byJana Nevrlka was really good. It was interesting to gain insights into why you need a co-founder, even if you thought you didn’t need one, and the advantages of it. Another major milestone is the relationship with my SINGA Factory mentor, Nino Berta, who has been an incredible source of support. I still meet him every other week and he supported me in developing my business idea. We brainstormed a lot together and he supported me with creating flyers and everything.
Viola Snophan. Photo by Rey Robles.
What would you advise people who would like to start their own projects but think they don’t have the time, energy, courage or ‘perfect moment’ to do it?
Viola:If you are passionate about what you are doing, you will find the time to do it. In terms of opportunities: you have plenty of chances out there! Go out and look for them and use them to your best advantage. Switzerland has many different opportunities for entrepreneurs. It’s just a matter of finding them and investing the time in it.
For Viola, the simpler the way of cooking and eating the better and healthier it is. She ensures that five or six basic ingredients are enough for most Indian meals and that’s why she wants to encourage and inform people about how to incorporate simple ingredients found in Switzerland in Indian recipes. She challenges the belief that if you want to cook Indian food, you have to make a special trip to an Indian store.
It is, however, not only about the meals. Viola wants to share the whole Indian experience. That is, that people learn more about the Indian culture, traditions and ways of seeing and understand life. Such as sharing time together and keeping each other healthy.
What would you like people to know about Indian culture?
Viola: Indian culture is diverse and the people are very friendly, although they don’t always seem to be so diplomatic or polite. They just put themselves out there and trust. If they don’t like something, they will show it, they don’t hold back (laughs)!
What is your favorite Indian meal?
Viola:Biriyani! It’s basically a rice and meat dish. You don’t need to have a side dish with Biriyani, everything is in there. It’s an easy, clever dish and a great comfort food.
Biriyani, classic Indian comfort food.
What would you say are the most important ingredients for an Indian meal?
Viola:There is a difference between Southern and Northern Indian dishes. In the North the sauces are creamier and more buttery. I hail from the South, where the cuisine is simple but healthy and yummy. If I could pick six keyingredients, they would be: onion, garlic, ginger, chilli powder, coriander powder and turmeric powder (Kurkuma). All of this matches wonderfully with vegetarian meals or meat based dishes.
The SINGApreneur started working on her business idea, Suvai, during the SINGA Factory. She wants people to understand that Indian cuisine is not as complicated as it seems. For the moment, and because she currently lives in Switzerland, her audience is the Swiss community and people from other cultures that are interested in knowing more about Indian food and ingredients, where to find them and their benefits.
“I got interested in startups, I had conversations with people that have their own companies and I thought that I could also do something similar and related to nutrition”, explains the SINGApreneur.
How did you start to work on your business idea?
Viola:I discovered that Swiss people love to cook authentic Indian food but they don’t know where to source their ingredients from. That’s how my idea of creating recipe boxes came about. What if I put all the dry ingredients needed for a particular Indian recipe in one box with cooking instructions? This would instil confidence in the cook. And what if I provide all the additional information such as the sources and scientific benefits of the ingredients to gain their trust?
What is the main goal of your idea?
Viola:To make it easier for people who love to cook authentic Indian meals from scratch and to show that cooking Indian dishes with locally available ingredients is easier than many might think.
How did you test your business idea?
Viola:During the SINGA Factory Final Event (10th December 2018 at Kraftwerk Zurich) I displayed the recipe box as a prototype. People at the event were really interested in the recipe box. It was Christmas time and people wanted to buy it as a gift. They asked if I had more boxes with me. I realized then that there could be a market for the product and this encouraged me to continue with the business idea and explore the possibility of selling the recipe boxes online.
What would be the natural next steps for your business idea?
Viola:Along with selling the recipe boxes online, I would one day like to organise workshops to inform people about the recipe boxes and the scientifically proven benefits of these ingredients and the ways of incorporating them in simple, healthy, authentic Southern Indian dishes.
Viola (left) with fellow SINGA Factory participants Aimeerim and Nadine (far-right) at the SINGA Factory Final Event. Photo by Innes Welbourne.
Viola is in a period of transition and is active in many aspects of society. She has volunteered at many initiatives and also completed an internship while developing her business idea. All of this shows what a team player and empathetic and curious person she is.
She wants to share knowledge from her professional areas of expertise. She wants to show her Indian roots and expand her network, gain experiences and be involved in the local community.
During the SINGA Factory, you also did an internship. Tell us more about that.
Viola:I was a Business Development Intern at Denteo AG, a dental practice management software company, where I had the chance to work with a group of insightful and empathetic people who I learned a lot from. They were aware that I was taking part in the SINGA program and were flexible when I had workshops and check-ins. I completed the internship at the end of December 2018.
…and during 2018 you were also volunteering at the Gemeinde of Bassersdorf, right?
Viola:Yes, the department ‘Bildung + Familie’ of Gemeinde Bassersdorf offers support in various areas for the integration of newly-arrived migrants. One of which is the Erst-Information-Anlass to welcome people and share knowledge about day-to-day life and all things cultural and political about Switzerland, their new home. Since April 2018, I have been working as a key person for this event. The activity involves strategic cooperation in a working group, from promotion and event preparation to providing information to newcomers. I am also part of the team that conceptualised and implemented ‘Internationale Plattform Bassersdorf‘. I also manage the platform’s social media.
What drives and motivates you every day to keep going?
Viola:I am aware that I am a good mother and I still want to devote time to my family. At the same time, I want to broaden my horizons for other types of activities and contribute to society the best I can.
What is your daily motto?
Viola:Have gratitude towards all what you have. That mantra is enough for me.
Good to know:
At this stage in her project, Viola Snophan is looking to network, particularly with experts in food packaging and regulations, and also to reach potential customers for her Indian recipe boxes and future workshops.
You can mainly contact Viola Snophan via mobile phone +41 79 559 2894 or writing her at violasnophan@hotmail.com
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational talent development. You can find her work and more about her viaLinkedIn
Photo by Jezael Melgoza on Unsplash
The warehousing market in Switzerland is growing and SINGApreneur Olga Khinich wants to be one of the people driving change in the fast-developing field. This intention, combined with over 20 years’ experience in logistics and supply chain management, is what motivated her to create her own startup: Space2use.
Space2use is an online platcusrm that willwork as an intermediary between people looking to find the best and most cost-effective storage option for their products and warehousing companies listing their free storage space. In an interview with Rossana A. Ammann for the SINGA Factory, the SINGApreneur tells us more about Space2use, her passion for logistics and what support she needs for her team to grow.
Rossana: After originally getting your diploma in mathematics, you moved into the field of logistics. What do you like most about it?
Olga:For me, it was a smooth shift from insurance mathematics to pure logistics. Logistics is a very energetic sector because you always have to keep to your deadlines, yet there are constant changes and unexpected events and you cannot be 100% prepared for everything that can happen. It requires a high level of awareness and you ought to be fully involved in all aspects of the business. If you lose control, things can go wrong. I like this kind of energeticdrive!
Why change the Swiss warehousing market?
Olga: The warehousing market in Switzerland is still very newand it should be pushed. The market is not agile enough at the moment and I want to change that. The potential for this kind of business to be financially successful is high, and as soon as we can fully penetrate it – because there is no other company doing the same – we will be the first ones. Later on, we will explore other markets in Eastern Europe. But first, we have to test it in Switzerland.
The SINGApreneur is positive that there is a need to change the Swiss warehousing market, “the pace of life is changing, especially with e-commerce”, says Khinich, so the demand for companies to provide real-life, digitized services will be stronger every day. What’s more, discussions with colleagues made her consider that she could be the one to do it, “I understood that yes, there was a problem that I could help solve and I saw a very clear solution”, she explains. With many years’ experience in logistics, Olga Khinich is someone who really knows how to communicate with warehouses and help solve customers’ issues.
Olga (right) coworking with SINGA in Switzerland Co-Founder Seraina Soldner (left), and fellow SINGApreneur, Mehrdad. Photo by Innes Welbourne.
You are developing your business idea while still working on other corporate projects. How does being an entrepreneur make you feel?
Olga:It makes me feel proud when I manage to achieve what I want. You should be the one deciding what you do, what you move and how you do your business. You are always the captain. I want to create something more substantial and achieve more self-actualization in my life. At the same time, as I live in Switzerland and feel that it is my home – after having lived here for over 10 years – I feel I should do something for the country.
How did you start working on your business idea?
Olga:I started with the problem. Nowadays, if you needed to find a professional warehouse for your goods you would probably start by looking for offers on the internet. However, in Switzerland is not possible to find any kind of price-comparison or portal for such services. No information on free storage space in warehouses is available. The only way you can find something is by seeing which logistic companies are in the market and individually checking each website to dig into what they do. You must contact them, send a request and wait until they reply. It takes so much time and you never quite understand or get an overview of the price range.
…so you started working on a possible solution.
Olga:Yes. For me, it was always clear that life is changing. Logistics is becoming faster and should be more flexible with its distribution networks, as well as with offers for on-demand warehousing.
Olga:It is an easy online solution for the business-to-business (B2B) market, where warehouses can list their available storage space on the portal – with all the specific and required information – and display the expected price range. This way, when somebody wants to find a warehouse to store their goods, they can make a request on the portal and in a couple of seconds have a complete list of warehouses according to what they need. It is a faster and more transparent system.
Space2use will work between two parties that can benefit from each other. To use the service, people must be users of the portal by registering themselves and following the instructions. The service will be free of charge for those looking for storage space.
The United States and United Kingdom have already proved that this type of online service can succeed. The SINGApreneur reassures us that e-commerce is also growing in Switzerland, along with the creation and use of other online tools supporting different businesses and their needs.
Photo from Unsplash
Where do you see your business going in the next 5 years?
Olga:First of all, I would like to concentrate on the Swiss warehousing market, focusing at first on the different regions. The goal is that at least 80% of Swiss warehouses will be listed on Space2use and, I hope, that 20-30% of those spaces and their related services will be ordered through our online portal.
How will you make money?
Olga:We will only take a 10% commission when an agreement is reached between the customer and the warehouse listing the space. All of this once the client pays. It should be free of charge for customers looking for storage space. I see this portal as a sales channel for warehouses. Once they make a deal they pay for the 10%. It is a fair price. They do not have to do anything else beyond listing the space they want.
On another note, what do you like most about Switzerland?
Olga: The nature and easy access to free and pure landscapes. Also, the respect for one another and personal space.
SINGApreneurs Smriti (left) and Olga (right) patiently waiting their turn to pitch their businesses at the SINGA Factory Final Event 10th December 2018. Photo by Innes Welbourne.
What are you currently looking for in a team?
Olga: For the project to grow and develop further,I am looking for a co-founder, who would also ready to invest his/her time and money in this business, and a software developer, as a person who would support the growth of the local business. Some working experience is desired, but it could also be a student who likes talking to people and suppliers (and he/she should speak Swiss-German). We also need a qualified person in online marketing, to take charge of promotional campaigns on social media and all digital channels to reach potential customers.
What are your company values?
Olga:Open communication, the desire to never stop and move ahead, to work hard and have a clear feeling of responsibility. Also, to have the opportunity to agree – or disagree – and find mutual solutions. The main idea is to work towards and to achieve goals that we have together. If you have some difficulties – it should be discussed, everybody has the right to ask for help, and everybody makes mistakes.
Olga behind the camera in Cédric Bollag’s video workshop in the SINGA Factory. Photo by Innes Welbourne.
What did you find to be the most useful guidance inside the SINGA Factory?
Olga:The most important thing for me was the feeling of inspiration and the atmosphere (it is something special) during the program. The fact that they inspire you to do something and start your own business and the mutual support for one another. What I also liked a lot were the interesting tools and workshops they provided. I admire the SINGA team. They are doing a great job and are very involved in the business, they always want to help. The quality of their work is very high!
From all the workshops you participated in in the program, which ones stuck out?
Olga: The customer journey workshop by Susanne Kreuz was wonderful because it gave you tools to design and redesign your product according to your customer’s needs. I also enjoyed the video workshop with Cédric Bollag. It was brilliant, short but very substantial. Not only were the scheduled workshops with the experts terrific, you could also receive individual support and training in areas where you felt you needed it.
Each SINGApreneur is matched with a mentor in the SINGA Factory. How was it working with your mentor?
Olga:Special mention must also go to him, he supported me by helping me overcome my moments of hesitation and doubt. When I stopped somewhere or felt blocked, I really liked his critical way of thinking and how he looked at a situation because I always had an opposite approach.
I feel inspired that I can change the Swiss warehousing market. The pace of life is changing, especially with e-commerce and the market is not agile enough. I want to change that.
Olga Khinich
What would you advise people who would like to start their own projects but they think they don’t have the time, energy, courage or ‘perfect moment’ to do it?
Olga:You should have, first of all, a very strong desire for what you want to achieve. Then, you should have enough power – and resilience – to be ready when you fail. You should be persistent and be ready to start all over again when it is necessary. If you have no time you can find people who can help you as well, share tasks, find investors. You have to be sure about what you want and understand how you will do it. Be resilient and continue until you achieve something! Programs like the SINGA Factory also support you immensely with overcoming difficulties and learning how to realize your project. You will be more confident about your abilities and skills as a result.
Good to know:
At this stage in her project, Olga Khinich is looking for:
a co-founder,
a software developer,
investors,
people who like talking to suppliers and clients (and can speak Swiss-German),
and support with online marketing.
Olga also wants to invite warehouses to be first-movers to contact her to get more information about Space2use and its benefits. The same goes for companies and entrepreneurs that are currently looking for warehouses and free storage space.
You can contact Olga Khinich via mobile phone +41 79 558 33 77 or email info@space2use.ch
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational talent development. You can find her work and more about her viaLinkedIn
Kaffa, Ethiopia. Photo by Norbert Achtelik
After traveling around Eastern Africa for some months visiting development projects on the ground, Swiss environmental scientist Nadine Guthapfel ended up in Ethiopia, the country that put her on the path to learning more about the origins of coffee and also introduced her to the man that would become her husband and business partner.
Some things are meant to be, people might say. While staying in the city of Arba Minch, Nadine met Kebede Dache Dalacho, an experienced tour guide and tour organizer in Ethiopia. Kebede is a person who loves traveling and showing visitors the land by giving them authentic and unique experiences.
“I make possible the impossible and I always try my best,” says the SINGApreneur Kebede who, along with Nadine, created KafiUndSchoggi Reisen. In an interview with Rossana A. Ammann, they not only tell the story behind their project but also about getting married, deciding to live in Switzerland and how they share a passion for traveling and supporting Ethiopian local communities.
Rossana: Share something about Ethiopia that not everybody knows.
Nadine:What is special about Ethiopia and what people might like to know is that they have their own calendar that is seven years behind ours! Here we have the Gregorian calendar and over there they have 13 months in the year and another way of counting the time as well. Something else: for Europeans that think that Ethiopia, being part of Africa, is a dry country, it’s a myth. Yes, there are dry areas but there are forests and green regions too. It is a very diverse country!
Kebede:Ethiopia is the only country in Africa that was not colonized. We have 86 different languages and ethnic groups. It’s a country that seems to be many different places at the same time (laughs). We are also one of the few countries in the world where Muslims and Christians have lived together for centuries without any problems.
What should people know about Ethiopia before going there?
Kebede:It is a safe country and everybody will welcome and integrate you very well. Also, we have many National Parks, green forests, wild animals and really good coffee.
After having a long-distance relationship, the couple decided to move to Switzerland in 2015. Nadine traveled to Ethiopia several times for different projects while Kebede was dealing with the visa and documentation process.
“It was really hard for me to leave my country. I hoped I could travel around the world, but not leave indefinitely,” confesses Kebede, while adding that the first days in Switzerland were difficult because he couldn’t communicate in English around the village or with the family. It was about persisting, learning the (German) language and looking for the next project to work on, as well as becoming parents for the first time.
Kebede and Nadine of KafiUndSchoggi Reisen
Once in Switzerland, how did you start to think about the business idea?
Nadine:I had a project in Kaffa that I was working on, but I previously had the idea in mind about traveling and creating a business together. At the beginning, the trips were only to go to Kaffa, and with time we combined and adapted various ideas.
Kebede: As I had been working for my own business as a tour guide and tour organizer in Ethiopia, it was clear for me that I would love to continue the travel business because that is what I am passionate about.
What are your company values?
Nadine:We believe in another way of traveling that is closer to the people, based on mutual respect, with fair income opportunities for the locals and being especially respectful towards nature and the environment.
When did you offer your tour packages for the first time?
Nadine: 2017 was the year in which we did more marketing and communication to present KafiUndSchoggi Reisen to the open market, as well as with other people also focusing on Ethiopia. We had flyers, newsletters and partners who also wrote about us. That year we really started.
How many trips have you made so far?
Nadine: Until now under KafiUndSchoggi Reisen, we have made around five to six tailor-made individual tours, for which we organized all the logistics and meetings with locals at eye level.
Kebede: I have friends in Ethiopia that I also work with as a freelancer. Due to my long time experience operating with them, I preselect the agencies and if I cannot go myself, I send people there that do what I agreed on with the customers. I organize the trips according to what people wish to do.
The difference and ease of KafiUndSchoggi Reisen is having someone from inside the Ethiopian community and culture to provide travelers with real experiences that they would not to come across so easily by themselves. Visiting National Parks or having special and meaningful interactions with locals “is something people like and appreciate,” both SINGApreneurs confirm.
They want to support and promote a sustainable way of traveling that generates fair incomes for the community and is closer to the people. Everything is based on mutual respect between tourists and the local people, as well as towards nature and the environment.
Kebede explaining a local market to tourists.
What added value do you provide with your travel experiences?
Kebede: People can buy holidays, but they cannot buy a really good experience with locals if they don’t have the right person to contact them from the inside. Especially in a country like Ethiopia. I make peace and space with clients and locals. They feel like they are at home. They see and experience how people live, work, and go about their daily activities. This is what’s unique about us. I love creating beautiful experiences that people can tell their friends and families about.
What does coffee mean to Ethiopians?
Kebede:Ethiopia is, in fact, the country of origin of coffee, more precisely, coffee Arabica. We celebrate coffee for different reasons. People normally drink coffee three times a day and it is freshly roasted and held under the nose of the visitor. The smell of the coffee is incredible! The taste is totally different and it is a tradition for us. Coffee is drunk during a normal afternoon, to celebrate festivities (New Year’s Eve, for example), to welcome guests or even to resolve a conflict!
Nadine: In Ethiopia the coffee ceremony is like a tea ceremony in Morocco, for example. That’s why it is connected to the trips we organize.
A quintessential Ethiopian coffee ceremony: always served with a smile. Photo by Kebede Dache Dalacho
Where do you see yourselves in 5 years?
Nadine:There is a growing market and interest in Ethiopia. We want to continue offering a few group trips per year and continue doing the individual tailor-made ones for couples or single travelers.
People can buy holidays, but they cannot buy a really good experience with locals if they don’t have the right person to contact them from the inside. That’s where we come in and what is unique about us.
Kebede Dache Dalacho
Many unforgettable experiences are part of the packages and trips of the SINGApreneurs, who are always delighted to talk about coffee, traditional Ethiopian ceremonies, and the idea of “treating guests not just like tourists, but like friends or family members.”
In addition, they have a social project with which they improve the living conditions of children and women in southern Ethiopia, by supporting the “Saware Dicha” association with 4% of all income they receive from the tours.
Local children in Dorze. Photo by Kebede Dache Dalacho
What have personally been some of the best traveling experiences you have ever had and why?
Nadine:One of the countries that is still in my heart is Ecuador. I just love the place. And Ethiopia, of course, is just amazing. My most wonderful experiences were when I got to know and had closer interactions with the people, went to villages, visited families and experienced the little details. That’s what we want to offer with the business as well.
Kebede: I had my best experience when I went to Simien Mountains in Ethiopia. It is a unique place, you can expect such natural beauty, the landscape, the wild animals, the endemic trees… It was just amazing for me. Here in Switzerland, one of my personal highlights was when I saw the Aletsch Glacier for the first time. I am a nature lover.
Nadine and Kebede pitching their business at the SINGA Factory Final Event 10th December 2018. Photo: Innes Welbourne
Until now, what do you find to be the most useful guidance inside the SINGA Factory?
Nadine:The big network they have and getting to know people from different backgrounds. It has been great with the coaching sessions as well, the workshops and receiving support when we got stuck.
Kebede:The ladies in the SINGA team – they are amazing. Really dedicated, hard working people and honest. They also provide quality workshops with experts and professionals in their areas; people who know what they are talking about.
What drives and motivates you every day?
Nadine: I love what we do. It isn’t always easy with family and trying to keep the business running but in the end, I know it is right because I love being an entrepreneur, living my dreams and creating a positive impact. Kebede: The WHY. I know why I am doing what I am doing. My WHY: I love supporting and solving the problems of others and of course being an entrepreneur myself, being independent, making my own decisions. I love taking risks and seeing things when they are working and growing.
What is your daily motto?
Nadine: Even if I have a bad day, I will tell myself afterwards: you can always take something out of that experience. What can I learn from it that brings me forward? I always take something positive out of everything.
Good to know:
The next trips from KafiUndSchoggi Reisen are coming in:
February 2019: visit the origin of coffee, fascinating National Parks in Southern Ethiopia and experience local culture and village life.
September 2019: explore nature, visit Southern Ethiopia and see one of the biggest religious celebrations in the country: the “Meskel Festival” or the Finding of the True Cross.
November 2019: visit Kaffa (the origin of coffee during the harvest season), nature and villages and experience Southern Ethiopian culture.
January 2020 (3 weeks) and three nature highlights: Kaffa Biosphere Reserve, Bale Mountains and Churchura Chebera National Park – with the “Epiphany/Timkat Festival” and culture in Southern Ethiopia.
You can contact Nadine Guthapfel and Kebede Dache Dalacho via phone 056 555 20 70 or write to them at info@kafiundschoggi-reisen.ch
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational talent development. You can find her work and more about her viaLinkedIn
Successful, Efficient, Human: The Revolution of the Hiring system
When recruiting a candidate, it is all about hiring attitude, values and personality that match with the company. The business projectof SINGApreneur Elie Khudari will make it easier for job seekers and talent seekers to find each other through seeveez, a revolutionary and modern online portal using the latest AI technologies and state of the art algorithms in a human and fair way.
In an interview with Rossana A. Ammann, the experienced marketing and business consultant explains the added value of his online portal, and how it will revolutionize the HR hiring process in the corporate world. “It will create a direct relation between the job seeker and the employer. The idea is to evaluate humans as they are in an efficient and modern way, not as pieces of paper or numbers,” states Khudari.
In 2020, Elie started his own Youtube Channel: Elie Khudari providing marketing guidelines to entrepreneurs. For other valuable content of online marketing in Arabic, you can visit Taswiq Line.
Rossana: What does entrepreneurship mean to you?
Elie: Everything. I have always been an entrepreneur. I have only worked for other people for a few months at a time. The rest has been by myself and about creating. I want to do what I feel is right, while combining it with my Business Administration & Marketing background.
What were you working on before coming to Switzerland?
Elie: I worked as a marketing and business consultant for 17 years in marketing, promotion and business development in two companies that I founded in Saudi Arabia, the United Arab Emirates and Syria. I still have very important business relations there.
What will be your contribution to Switzerland as an entrepreneur?
Elie: The business will start here. If I manage to change the HR process and the job application conceptin the business sector, that will be great for the economy and society. The idea is for both sides (job seekers and companies) to be happy!
Elie Khudari (left). Photo: Innes Welbourne.
In 2000, the SINGApreneur co-founded a marketing communication company and led a team of over 400 employees in 3 major cities in Saudi Arabia, while dealing with key international companies.
“The business was doing well, so I decided to go back to Syria in 2011 to invest there in another company,” says Elie.
Three months after he launched the second business in quality retail, the war began in Syria. Elie fled the country and arrived in Switzerland at the end of 2013.
After your arrival, you learned German while waiting for your residence permit. What happened later?
Elie: I started looking for a job and it was really hard to find one in Switzerland. I would think of myself as a person with good experience and a good CV, but it wasn’t enough. I tried everything and it didn’t work. I have always been enthusiastic about finding solutions and in my previous job I supported companies in marketing and sales processes, so when I saw the reality here, I started questioning myself as to what I could do to improve the situation.
…and out of that moment your business idea arose. Tell us more about it.
Elie: What is interesting is that when I had my own companies, I was also struggling in terms of finding the right people; and since arriving in Switzerland, I have been struggling to find a job. So I started digging around to find out what the issues were and what the potential solutions could be. For me, it is all about humanizing the HR hiring process and giving job seekers a true chance to show who they are.
What else do you think is missing in the job application processes?
Elie: Many aspects, such as a category for soft skills and values, and the chance for applicants to show some of their work, say more about themselves personally and shine for who they really are. The online hiring system is also very inefficient. What normally happens is that after posting an ad, companies get thousands of applicants and they still keep using different tools to reach more people. But why? They already have some good applications there.
In his research and by sending out his own job applications, it became clear that there is a need for a better job portal. Not only did Elie experience being rejected by automated systems, but also through fake job posts and non-reply emails from offers he thought he was suitable for.
That’s not all he came to realize. “Some studies have revealed that Millennials (born early 1980s, mid-1990s to 2000s) don’t want the lives their parents had. They don’t want to stick to a job for 40 years, even if they paid them really well,” explains Elie, while emphasizing that nowadays many people want to work for a place they like, enjoy and that also fits their values, even if they are paid less than in a role in which they find less meaning.
What do you think is the added value of your project and the approach that will make you different from others?
Elie: Nowadays, some portals try to analyze the personality of the candidate but never the values, culture and attitude of the person. It is always about key words, titles and hard skills, never about the role and values. That’s why I want to change the approach. Why not use a different style of CV to hire people? I want to reach that level where people can choose even beyond job titles. An efficient modern style.
…even if the jobs are different from what people used to do?
Elie: The fact that some people worked in a specific job in a company for a long time doesn’t necessarily mean that they will be a perfect fit for a similar company, doing a similar job. If you worked as a sales manager at Michael Kors, would that make you a perfect match for a same position at FREITAG? There is always something else. The connection with the values and culture of the company should help both parties find each other better.
On the portal, how is the relation between the companies and the job applicants going to be?
Elie: The company will be able to select as many people as they want to evaluate. They can mark them as favorites and take a look at their profiles later or contact them right away. It will not be a static, paper-based relation. It will be a personal one between the job seeker and the employer, right from the start. Both of them will be treated as givers.
Where do you see the business going in the next five years?
Elie: Worldwide! I would like to think so. It’s very promising. That is my aim.
Elie pitching seeveez at the SINGA Factory Final Event 10th December 2018 at Kraftwerk, Zurich. Photo: Innes Welbourne.
Sometimes Human Resources departments don’t even get the chance to meet job seekers in their true selves. As Elie confirms, “they start rejecting people based on key-words and titles, not from taking a deeper look.”
For him, all applicants are normal people searching for a job. On his portal, they will be able to show you who they are and be vulnerable in front of you.
We want to give people fair opportunities when applying for a job. We want them to be able to express themselves. It isn’t always about the money when looking for a job, it is also about the environment, the culture and making the hiring system efficient and productive.
Until now, what do you find to be the most useful guidance inside the SINGA Factory?
Elie: They help you a lot in shaping your idea to become something real and they have also great connections to support you in developing the project. They are also really good at networking! And the trainers, the ones sharing their experience with us, are very well prepared.
From all the workshops you have participated in, is there one you could mention as special or really interesting?
Elie: All of them have been great. I really liked Rayan Aebi’s workshop on pitching for investors. Special mention also goes to Rebecca Self for her perspective on Branding. I could learn from that. I also cannot forget to mention my mentor and advisor Thomas Marko, whom I owe a great deal.
You have led 3 co-working sessions on marketing in the SINGA Factory; what was it like to support and share your knowledge with the other SINGApreneurs?
Elie: They are all great people! Business perspectives are different, so when I got the chance to share some of my experience with them, they seemed to enjoy it and I really liked it too! It is good to help others as much as you can. They really get something out of it.
Elie in a SINGA Factory workshop. Photo: SINGA.
What would you advise people who would like to start their own social project or business but they think they don’t have the time, energy or ‘perfect moment’ to do it? Elie: If you have a dream, pursue it! If you have an aim or goal, try to do it. If you keep following your dream I am sure you will reach it someday.
What does success means to you?
Elie: Happiness. If I am successful I am happy. It is not about money or connections. I thought before that everything was about money and after I lost everything (twice), I found out that during the period of my life when I had money, I didn’t use it for my happiness.
What drives and motivates you every day to keep going?
Elie: My family and the pursuit of happiness. I want to have the feeling that everyday is like Christmas.
Good to know:
At this stage in his project, Elie Khudari is looking for developers and support from visionaries and investors that are interested in joining this revolutionary project. You can contact him via mobile phone +41 76 368 00 08 or email him at elie.k@seeveez.com.
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational development. You can find her work and more about her viaLinkedIn
Run-to-Win: Harnessing the talent of young Eritreans in Switzerland
For young refugees and migrants to become successful and productive citizens in Switzerland. That is one of the main goals of SINGApreneur Solomon Mengistu’s project, Run-to-Win. In an interview with Rossana A. Ammann, Solomon speaks about how he has wanted to start an association that trains young refugees in long-distance running ever since coming to Switzerland as a refugee himself almost 8 years ago.
Alongside developing this project, Solomon works as an interpreter for young migrants and refugees from Eritrea and Ethiopia at Caritas Lucerne and FABIA (Fachstelle für die Beratung und Integration).
He observed from 2015 onwards that many young Eritreans were arriving as asylum seekers and he wanted to support them. “The youth will learn to be active again,” he says. He sees sports as a way to connect young people from different backgrounds and countries; sports as a way to help them develop discipline and structure in their lives; sports as a way to create a winning mindset.
Rossana: Were you a keen sportsman in your homeland?
Solomon: When I was in high-school I was a runner (laughs). I would compete with runners from other schools, but I’ve never run a marathon or anything like that. But as a hobby I can totally relate to it! Running is a tradition and passion in Eritrea and Ethiopia.
What previous experience do you have in working with the youth?
Solomon: I am a teacher by profession. I studied Biology in Eritrea and I have around 15 years’ experience of teaching in Secondary Schools. My experience as a teacher means that I can work with young people and I understand their behavior and also see their talents and potential.
Solomon radiates warmth, energy and respect when talking about his previous work experience in his native land. He is a self-learner and he proved it by studying German at home during the first two years after his arrival. He also completed a Master’s Degree in Health Science from the University of Lucerne in January 2018.
At an Eritrean Diaspora Event in May 2018, he got the chance to openly discuss his project idea for the first time, and it was Valentina from Capacity, a partner of SINGA, that connected him to the SINGA Factory startup program, where he is now focusing on developing and later launching his association.
Tell us more about your project.
Solomon: It is about athletics and long distance running. Did you know that Eritrea and Ethiopia are two of the foremost countries that produceendurance athletes in this discipline? It is with this understanding, and with the fact that young people want to go further in sports, that I decided to do more. But how? My goal is to empower refugees (especially from Eritrea and Ethiopia), asylum seekers, migrants and Swiss youth, to train with the goal of one day winning a marathon, a championship, or even an Olympic medal. We will start by offering trainings every Saturday at the Allmend Stadium in Lucerne.
How do you think sports can have impact on the participants’ lives?
Solomon: Many young refugees have talent and potential on their own, but they have to discover it and become active in that field. If they are, they will develop the discipline required to go further. Solid structure and discipline through sports will help them to connect with other migrants and Swiss communities, improve their way of communicating, their integration and finally enable them to become winners and productive citizens in Switzerland!
In July 2018, Solomon began contacting his target group and about 11 participants have registered for his trainings so far. In October 2018, the first open training took place on the track field at the Allmend Stadium in Lucerne and, even though it was raining and cold, the runners were enthusiastic and are already looking forward to the next training sessions.
As a matter of fact, one of the runners that participated in that first training came 5th in the 10km at the Swiss City Marathon in Lucerne 28th October 2018. “All of that without enough and proper training!” confesses Solomon amidst laugher.
Can beginners participate?
Solomon: It is open for beginners and people who are competitive runners! What’s important is: perseverance and having an interest in being active. It’s a great opportunity for runners who don’t want to do it alone. The focus is on young runners, let’s say, from 15 to 30 years old more or less.
Who is supporting you in the trainings?
Solomon: Nesereab Mesfin is an Eritrean runner and will be in charge of the trainings. A young Swiss, Lukas Metziger, who is completing his degree as a sports teacher, is also very interested in the project and will support in the coaching of the participants, giving some nutrition tips etc.
What is your main goal in the upcoming years?
Solomon: Our first goal is to have 5 runners participating in the Swiss City Marathon in Lucerne in 2019. In the next 5 years, we would like to have 5 runners ranking in the top 10 in long-distance running in Switzerland. In 2024, maybe we even have runners competing at the Olympics (laughs)! We know that we have to work hard for that and to make it happen we need a strong team.
The participants decide together with trainers how often the trainings will take place as well as the type of activities they will develop together. Trainings will take place at Lucerne Allmend in fair weather and Solomon is currently looking for an indoor space to train in bad weather or during the winter months.
Tadesse Abraham, a Swiss-Eritrean runner living in Geneva, European half-marathon champion, who is best known for breaking the Swiss marathon record and taking 7th place in the Rio Olympic Games in 2016, has met with Solomon and is also willing to support him with the project.
What was it like to meet Tadesse and to know that he is interested in your project?
Solomon: It was very nice! He told me that he has been getting involved in similar and personal projects and that you have to work very hard with young runners to hopefully win one day. The idea is that he will come to one of our trainings one day. What an inspiration it would be for the participants to meet him!
Sports will bring structure and discipline to young refugees’ lives. It will help the youth connect with other migrants and Swiss communities. Sports will improve their communication, their integration process and help them develop a winning mindset. They will be productive citizens in Switzerland.
With your project, what is your contribution to Switzerland as an entrepreneur?
Solomon: With the association, we will contribute with active and productive citizens with a winning mindset. The youth will have a platform to be properly connected and integrated with Swiss communities and other migrants. We will help them develop a discipline. What’s more, participating in sports helps to keep the youth away from bad habits, contributes to the health of communities and facilitates social integration. Through the association, it is also our goal that refugees will have access to psychological therapy to help them deal with the trauma of leaving their homeland.
Solomon speaking at the RESPONSIBALL Forum on Refugees and Sport 8th November 2018. Photo: RESPONSIBALL
Until now, what do you find to be the most useful guidance inside the SINGA Factory?
Solomon: I have been learning a lot since I joined! About how can you develop your project and plan your financial model. You also gain insight into what is available in Switzerland, how it works in the country and how it affects your project, how to expand your network and so on.
What would you advise people who would like to start their own social project or business but think they don’t have the time, energy or ‘perfect moment’ to do it?
Solomon: Everybody may have some ideas to implement! It is very important to come to such programs like SINGA, where you learn about how to turn an idea into reality, how to find money, how to connect with others. After some months you will have a plan and a structure. You will meet many people. Here we help and support each other.
What is your daily motto?
Solomon: Learn something new everyday and be open to everything!
Good to know:
If you are interested in joining a weekly Saturday training in long-distance running or you know someone who would like to participate, you can contact Solomon Mengistu via mobile phone +41 76 571 13 73 or email him at solmenber@gmail.com
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational development. You can find her work and more about her viaLinkedIn
Delhi-cious Indian food: From Catering to Cooking Classes
In an interview with Rossana A. Ammann, SINGApreneur Smriti Chhabra tells the story behind her Delhi-cious catering business and how she decided to swap the IT classroom for a kitchen full of novice cooks eager to learn about Indian food. The passion for teaching others is still there and Smriti now aspires to establish herself as a prominent figure in Indian cuisine in Switzerland.
Smriti has been abroad half her life. After getting married, she and her husband spent 12 years in London working as IT professionals. “Every time we ended up in an Indian restaurant I was never satisfied with the food and my husband always emphasized that we needed to open our own Indian take-out,” she explains. And that’s how everything started.
In London, they didn’t have much time to expand on the idea, but once they moved to Switzerland in 2011 with their two toddlers, she knew the time had come for her business project. “We want to show people what real Indian food tastes like and what Indian restaurants, the ambience and the actual Indian picture should deliver, ” emphasizes Smriti, who is currently offering catering services and cooking lessons in Zurich.
Rossana: What does cooking mean to you?
Smriti: Cooking food basically means inner satisfaction. We get inner and spiritual strength from good food. If I am not happy or I feel disturbed I don’t like to cook. If food is not cooked when you’re in a good mood, then it is better not to eat it – it will not do any good to the body. Why do we eat? Basically to grow and nourish ourselves, to make ourselves happy. Can you imagine your day without having anything to eat? We cannot survive without food! We wouldn’t be able to give our best with empty tummies.
How did you come to Switzerland after 12 years in London?
Smriti: My husband got a good offer in Switzerland and we moved again. In India, we have always been fascinated by this country because of (its appearance in) Bollywood movies. Switzerland was always that place and dream to live in. The idea was to stay for six months tops or even a year, but after coming here we loved this place and we never looked back!
Even though adapting to the country and at school was not easy for the kids, it was exactly during that period of free afternoons and parent-teacher meetings in the evenings when Smriti brought her Indian food for people to try for the first time.“When kids start a new school year, there is a tradition that they hold parent meetings very often and after every Info-Abend they normally do a small apéro and parents contribute. So I always did it with Indian dishes and everybody liked it,” says Smriti.
Tell us more about how your business started.
Smriti: During 2012 and after bringing food to the Info-Abende, some parents approached me and asked me to teach them how to cook Indian food, because they would love to learn. It was kind of a “cooking club” with a group of ladies. Then, the same friends gave me another idea: they thought that everybody should get a chance to learn with me and we decided to talk to the local community (Gemeinde) of Küsnacht, where I live, about offering cooking classes to whoever is interested!
Where was the information published and how often did you teach in the community?
Smriti: The Küsnacht community has an activities’ catalog in which they offer courses. We talked to them and they agreed to add my cooking classes. After that, my first class was fully booked! It was 3-4 hours long with a 3-course menu. The participants loved the food, the information given and it was very motivating when I could see people smiling with satisfied tummies. I continued with 2 or 3 sessions every year with 6-7 classes in total. Then, every catalog included my classes. It went really well!
In 2018, Smriti Chhabra decided to turn her focus to giving private cooking classes in a school kitchen she booked and she has also catered some events for around 40 people. The same people that she met during her classes often approached her afterwards to book her catering services.
Please tell us about your favorite dish.
Being vegetarian, my favorite dish is “Kadai Paneer” because of its aroma and the crunchy taste of peppers. It’s easy to cook, with a mix of coloured peppers with paneer (strained curdled milk) in onion and tomato gravy. It’s flavourful, aromatic and a colourful treat for the eye. I am not exaggerating when I say that it’s hard to tell the difference between a used and a clean plate when we have this dish for dinner at home!
Smriti also recently impressed members of the Impact Hub Zurich with a delicious lunch of butter chicken, lentil curry and light, aromatic basmati rice. Smriti is well known in the SINGA Factory for bringing spontaneous snacks of samosas, vegetable pakora and other meals to workshops, much to the delight of the coaches and her fellow SINGApreneurs.
Where do you see your business going in the next 5 years?
Smriti:I want to be known in every household (laughs). I want to spread the word about authentic, healthy and tasty Indian cooking and food in Switzerland! That is what I want to be able to do in the next years and I have the courage and the potential to do it.
If we book your catering services, what can we expect?
Ah, that’s a hard one! Actually the list (of dishes) is endless. I try to customize catering. I would relish cooking for you including the ingredients you love to eat. Indian cooking is full of options and to name a few would not do it justice.
I cook to feed people and make them happy. It was never about the money. I want to show people how real Indian food tastes. How Indian restaurants should look, the ambience, the actual Indian picture.
Until now, what do you find to be the most useful guidance inside the SINGA Factory?
Smriti: Everything, actually! It is the best thing that I joined them and I am very thankful. I have had a great opportunity to meet so many people and almost every day you get in contact with someone new. I would not be able to meet such a big network if I had not joined SINGA.
From all the workshops you have participated in, is there one you could mention as special or really interesting?
Smriti: There was one about revenue models with Felix Hofmannwhich I really liked! Because when you do business you have to look into all these things. I cook to feed people and make them happy, it was never about the money. However, when you think of starting a business yourself, then you have to look into the pricing. Felix gave very insightful ideas on the topic. Another one I also liked was about legal information with Michael Mosimann.
What drives and motivates you every day?
Smriti: My growing business, especially when I see the reviews I get from people after having my food. That motivates me a lot! Even from kids. One mother once sent me a video of her daughter saying to me: ‘Oh, Smriti, your butter chicken is the best I have ever had,’ and it was amazing. Comments like that always keep me motivated.
What is your daily motto?
Smriti: I basically try. Sometimes I am successful, sometimes not, but I consider ‘maybe today is the last day I have’ so let’s make it matter. Let’s finish whatever I can finish.
Good to know:
Smriti will be hosting an Indian Cooking Class 15th November2018. Where? In Schule Zentrum: Zürichstrasse 137, 8700 Küsnacht When? 18:30 – 22:00 You can contact Smriti Chhabra to participate in the above class or to learn more about her catering services:
This interview was held in English by Venezuelan journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational development. You can find her work and more about her viaLinkedIn
Kyrgyz felt carpets and the women behind them
Son Kol is an idyllic mountain lake in the center of Kyrgyzstan, is also the namesake of the business of SINGApreneur Aimeerim Tursalieva. In an interview with Rossana A. Amman, Aimeerim shares that Son Kol, “the Kyrgyz heaven”,was the first thing that popped up when brainstorming company names with friends. The felt carpets she sells represent female unity, Kyrgyz culture and a cooperative of women working together towards one goal. However, Aimeerim not only sells carpets, she also organizes felting workshops in Winterthur and takes people on tours to her homeland.
While doing her Master’s at the University of Basel in “Peace and Conflict Transformation”, the sociologist and social researcher worked with refugees in Greece and Turkey. She confesses that “it was difficult work to do. From what I studied, it was responsible work and you must have a strong personality to work in such areas. I realized it was very tough.”
During her studies, she started selling souvenirs and carpets from Kyrgyzstan. “That was my student cash to travel, to have coffee with friends and those types of activities,” she says. After some success selling her wares at town (Christmas) markets, she decided to go deeper with the business and incorporate social and environmental impact in her business model.
Rossana: Tell us more about your business.
Aimeerim: It all started as a very small thing. In 2014, I started to bring felt carpets from Kyrgyzstanand sell them near my home in Winterthur with a friend. Making Kyrgyz-carpets is something that I have been doing since I was a child. It is part of my life. In Kyrgyzstan, it also acts as a marriage gift for girls and every family makes felt carpets for their daughters. Here in Switzerland, I often tell such stories about the carpets and bring my culture with it.
Did you receive your own carpet from your parents?
Aimeerim: Of course, I have it at home! My mom, aunts and grandmothers gathered together to make the carpet when I was only 13 years old. My mom just kept it until I got married (laughs). The carpet means a lot to me because it was made by all the important women in my family. It symbolizes the power of femalecommunity.
It was not until 2016 when Aimeerim realized that the business was becoming something else. She even started to do workshops with interested clients. “People were asking how I made the carpets and I told them to bring some friends over to my place and I will explain how it works. I then organized courses for 13 women in Winterthur. Everything evolved by itself,” she explains.
Who makes the felt carpets?
Aimeerim: I started buying the carpets in Kyrgyzstanfrom what we call ‘women communities and cooperatives’ (women from nomadic communities getting together to make carpets by hand to earn some money). I worked with three of them and after I started wondering, how could I do business in a more sustainable way?
In Kyrgyzstan,5 to 10 women gather to make the carpets together. It is a difficult process and that’s why you don’t do it alone. It is community work. While doing it they sing and talk about life. You have female unity woven into those carpets.
You recently organized tours for Swiss people to Kyrgyzstan. How was this experience?
Aimeerim: The first two trips were in June and August 2018. 10 Swiss women dived into the Kyrgyz culture and were taught traditional Kyrgyz-felting craft in different workshops with local women from different cooperatives. The trips took 12 days and we went around the country to create 4 different felt products: in the city of Kochkor they made carpets, in Tamchy felt-animals, in Bokonbaevo felt-silk scarves and in Kara-Oi felt-shoes. We also hiked in mountain valleys, enjoyed the untouched landscapes and gained insight into the original way of life of nomadic families.
Where do you see your business going in the next 5 years?
Aimeerim: I will totally keep doing the same. I would like to keep the spirit of sharing and the exchange of cultures. Women everywhere are very similar: they like to talk, share time together and engage in exciting projects. I like where I am going now and I would like to continue this way.
Until now, what do you find to be the most useful guidance inside the SINGA Factory?
Aimeerim: They have supported me the most in building up structure. We have a variety of
workshops: about legal aspects, marketing or how to manage your finances and they help you bring in and set a vision. Why, how and whatdo you want to be? The question is always the same. It makes you think a lot. The available templates also help me organize my business in a different way.
From all the workshops you have participated in, is there one you could mention as really special?
Aimeerim: I say all the time during the workshops: ‘oh that’s really cool! That’s really cool!’ because it is knowledge I really need. Nevertheless, I think for me an eye-opening workshop was the one about cultural aspects of networking in Switzerland with Angie Weinberger. She talked about Swiss history, how it works here and how you build your network properly in the country. It made a lot of sense because whatever business you are in, the way you network is important.
What would you advise people who would like to start their own projects but don’t think they have the time, energy, courage or ‘perfect moment’ to do it?
Aimeerim: Come to SINGA! (laughs). I would tell them to go outside and start doing it! Maybe don’t spend so much time planning the ideal business, you learn from the practical side. However, on the other hand; plan activities, plan events and things properly in a way they would do it here in Switzerland. Put 100% effort into what you are doing. You have to get out of your comfort zone! You could also look for people that are doing similar projects in the country (and learn from them) and adapt your business plan and strategies.
What drives and motivates you every day?
Aimeerim: My kind of morning ritual starts with breathing in some oils e.g. lavender, and that smell gets me in the mood. What I am doing now really motivates me a lot. Building up my business and doing what it takes to provide it with a good structure. Besides that, my ‘zero-waste’ project in Kyrgyzstan for the community of Bishkek, also keeps me busy.
Good to know:
New tours with Son Kol are coming in 2019. You can learn more about upcoming workshops, tours and the online shop at: www.sonkol.ch
This interview was held in English by journalist, storyteller and volunteer Rossana A. Ammann, who is passionate about multiculturalism, people’s stories and organizational development. You can find her work and more about her onLinkedIn
In einem Interview mit dem SINGA-Team sprechen die SINGApreneurs Kebede Dache Dalacho und Nadine Guthapfel über ihre Reisen nach Äthiopien und was diese so besonders macht. Sie künden zudem die Daten ihrer nächsten Reise und eines bevorstehenden Kaffee-Workshops mit Bilderreise an.
This interview was held in German and their website is currently only available in German. An English version is coming soon.
SINGA: Ihr organisiert Reisen nach Äthiopien. Wieso gerade dahin?
Kebede: Hierzulande kennen nach wie vor wenig Leute Äthiopien, und genau das wollen wir ändern. Äthiopien ist meine Heimat. Es ist ein faszinierendes Land und dazu auch das Ursprungsland des Kaffees, genauer, des Kaffee Arabica. Kaffee ist auch heute noch ein ganz wichtiger Bestandteil der äthiopischen Kultur. Bei einer Familie einer traditionellen äthiopischen Kaffeezeremonie beizuwohnen, wo der Kaffee jeweils frisch geröstet wird und dem Besucher unter die Nase gehalten wird, ist ein unvergessliches Erlebnis.
Diese Reisen stehen unter dem Brand KafiUndSchoggi Reisen. Wer steht dahinter?
Kebede: Wir sind ein äthiopisch-schweizerisches Paar und kennen darum beide Welten, Äthiopien und die Schweiz, bzw. den sogenannten Westen. Ich selbst arbeite seit vielen Jahren im Tourismus und als Guide in Äthiopien. Ich liebe es, den Besuchern das wahre Äthiopien zu zeigen und ihnen echte und authentische Erlebnisse zu ermöglichen.
Die SINGApreneurs Nadine Guthapfel und Kebede Dache Dalacho.
Nadine: Ich bin Umweltnaturwissenschafterin mit den Augen einer Reisenden. Mit meiner Zusatzausbildung in Entwicklungszusammenarbeit möchte ich schon von Berufs wegen die lokale Bevölkerung am Tourismus teilhaben lassen. Natürlich möglichst nachhaltig und auf faire Weise.
Als ich das erste Mal für ein paar Projektbesichtigungen in Äthiopien war, wollte ich unbedingt auch zum Ursprung des Kaffees in den Bergregenwald Kaffa gehen. Steine in meinem Weg schienen dies unmöglich zu machen. Statt nach Kaffa zu gehen lernte ich Kebede kennen. Später gingen wir dafür gemeinsam nach Kaffa.
Was ist besonders an euren Reisen?
Nadine: Wir glauben an eine andere Art von Reisen: näher bei den Menschen, basierend auf gegenseitigem Respekt, rücksichtsvoll gegenüber Natur und Umwelt und mit fairen Einkommensmöglichkeiten für die lokalen Leute in Äthiopien. Dies sind die Werte, hinter denen wir stehen.
Kebede: Wir behandeln unsere Gäste nicht einfach wie Touristen, sondern wie Freunde oder Familienmitglieder.
Zusätzlich verbessern wir die Lebensbedingungen von Kindern und Frauen in meinem Heimatdorf Saware in Südäthiopien, indem wir mit 4% der Reise-Einkommen den Verein «Saware Dicha» unterstützen.
Habt ihr schon Reisen durchgeführt?
Kebede: Ich habe in meiner Laufbahn schon unzählige Reisen mit internationalen Touristen durchgeführt und sehr gute Feedbacks erhalten. Über KafiUndSchoggi Reisen haben wir bereits ein paar Individualreisen organisiert. Vor Kurzem sind gerade Schweizer Gäste zurück gekommen von einer einmonatigen Reise in Äthiopien. Besonders gefallen haben ihnen die nahen Kontakte mit den lokalen Leuten, die wir vermittelt haben: Zum Beispiel Besuche und Essen bei lokalen Familien oder Kaffeezeremonien in einem Dorf. Auch von den beiden Treks in den wundervollen Bale Bergen einerseits und in Dörfern der Region Tigray andererseits haben sie geschwärmt.
Kaffeebohnen werden frisch geröstet bei einer typisch äthiopischen Kaffeezeremonie in Kaffa, Äthiopien. Bild: Kebede Dache Dalacho
Nadine: Die nächste Reise findet übrigens vom 17. November bis 1. Dezember 2018 statt, eine Kleingruppenreise zum Ursprung des Kaffees und nach Südäthiopien. Wir gehen zuerst in den Bergregenwald Kaffa, genau zur Erntezeit des Kaffees und erleben als einer der Höhepunkte die Kaffeeernte der Wildkaffeebauern in Kaffa. Daneben kann man lokale Gerichte degustieren, spannende Projekte kennen lernen, auf lokalen Märkten schmökern, viel selbst ausprobieren und natürlich richtig eintauchen in die Natur und Kultur Südäthiopiens. Wir sorgen auch da vor allem für nahe und authentische Austausche mit der Bevölkerung. Mehr Infos gibt es auf unserer Webseite www.kafiundschoggi-reisen.ch
Kebede: Natürlich gibt es auch immer wieder die traditionelle äthiopische Kaffeezeremonie zu erleben!
Gibt es eine Möglichkeit, Einblick in eure Reisen zu erhalten um sich dies konkreter vorstellen zu können?
Nadine: Wer sich zuerst in Bildern und Erzählungen über Äthiopien «gluschtig» machen möchte, hat
kurzfristig am Donnerstag 27. September die Möglichkeit dazu. Gemeinsam mit dem Kaffeeunternehmen Original Food nehmen wir Interessierte mit auf eine virtuelle Bilderreise nach
Äthiopien. Dazu gibt es Hintergründe zum Kaffa-Wildkaffee-Projekt, einen kurzen Kaffee-Workshop mit einem Experten und natürlich eine Wildkaffee-Degustation. Meldet euch doch gleich auf unserer Webseite an!
Ihr seid Teilnehmende des SINGA Factory Startup-Programms 2018. Was hat euch bisher am Besten gefallen?
Kebede: Wir konnten an sehr spannenden Workshops mit neuen Inputs teilnehmen. Vor allem aber ist das Netzwerk der SINGA Factory enorm hilfreich und der Austausch mit den anderen SINGApreneurs inspirierend. Denn auch da ist unglaublich viel Know-How vorhanden. Wir konnten schon viel neues Wissen mitnehmen und ausprobieren!
Nadine: Wir danken natürlich auch Engagement Migros, der Förderfonds der Migros Gruppe, welches die SINGA Factory überhaupt erst möglich gemacht hat!